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Please describe the areas where your facilitator did well? Any areas of improvement you would recommend? Open-Ended Response Dr. Hardee did an excellent job. I'm in the process of creating a procedure manual for our area and her showing how important it is to create or process and map it out was so helpful. In addition, I love the fact that Dr. Hardee said to always find a way to measure stuff. Team building exercises were awesome. It showed me how

was presented so that is The processes learned will Material by the facilitator could be easily understood. Response Strongly agree Strongly agree

be beneficial to improve your performance on the job. Response Strongly agree Strongly agree

The exercise performed were a valuable tool to help you understand the BPR process. Response Strongly agree Strongly agree

Did you find the content of this course to be relevant to your work. Response Strongly agree Strongly agree

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