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Learning Environment and Support Systems (SOP)
    Process Name:        Author (Date):   Approver (Date):  Remark (Department Name, SOP ID, etc.)
    Course Registration/Scheduling   Nancy Cotton,  Teresa Hardee,
    Process              11/20/2020  11/27/2020
    Responsible Audience           References
    Data Manager                   SOP Manual

    This SOP's Purpose/Goal
    Provide process to disseminate important information in advance prior to the learning event.


    Standard Operation:

     1. Course materials that includes logistical information and detailed description of content that
     incorporates sessions objectives are created.
         a. The eight (8) week cycle course schedule for each module is composed three weeks prior to
         end of last scheduled course.
     2. Review and approve schedule.
         a. Schedule created by data manager and emailed to client training coordinator.
         b. Client training coordinator reviews and approves schedule and email data manager.
     3. Updated in web application "GoSignMeUp"  (https://subr.gosignmeup.com/Public/Course/Browse).
         a.  Data manager logs into system using administrator username and password and edit
         program information by;
             1. Click on course grid icon from main page.
             2. On course current page enter the last cohort title in search title bar.
             3. Duplicate the track to crate the new program event by selecting track and under
             action select 'duplicate'.
             4. Course listing page will open, click on the course to duplicate.
             5. Edit course page opens and update following tabs (you will do this for all 8 modules);
                 a.  Instructor - list the facilitator of the course by crossing from drop-down list
                 b.  Category - Select Main Course from drop-down and sub category from drop
                 down list.
                 c. Sub category 2 - enter in new sub-category 2 which will be the next level of
                 track (sequence is 01,02,03, etc.)
                 d. Information Tab:
                     -Course: enter new course name in format (Track 6 EXEC0, please enter the
                     next track level followed by course abbrev.)
                     -Course Name: Enter course name with the new track level (Track 6 Module
                     0 Executive Leadership Certificate Bundle; the name will not change only
                     the track level)
                     -Course Description: Enter the course objective and the CEUs that will be
                     earned upon successful completion of course
                     -How many days is your course: Online class should be checked do not
                     identify any number of days.
                     -Start and End Time Display comment: Enter duration of course in format
                     (Online Course: 11/30/2020 - 01/24/2021)
                     -Dates:
                         Date (1) - enter start date
                         Date (2) - enter end date
                         Start Time - 7:30am (0n Date 1 line)
                         Finish Time - 7:30 pm (Date 2 line)
                             note: Do not enter finish time on date 1 line and do not enter
                             start time on date 2 line
                 e. Credits Tab:
                     - Total CE Contact Hours: Enter total hours achieved if pass course
                 f. Location Contact Subs Tab:
                     - Location: select fully online
                     - Contact Name: type facilitator/instructor
                     - Contact Phone Number: number or email contact of the instructor
                 g. Membership/Pricing tab:
                     - Price: enter the course price
                 h. Course Misc Settings: this is completed once all 8 modules have been created
                  so that you can add all 8 modules to module 0 to create a bundle course
                  because participants can take individual courses or all 8 bundled courses
                  together.
                     -Course certification program section select each module to be added
                     to course.
                 i. Click save settings at bottom of page.
      4. Update flyer:
         a.  Learning outcomes (Draft language: At the completion of the course, participants should
         be able to demonstrate increased knowledge of theories and concepts related to case
         management, as well as demonstrate increased competence in working with families in
         need.)
         b.  Completion Requirements (Draft language: Completion requirements include: successful
         completion of the course content; passing grade of at least 75% on course assessments.)
         c. Number of CEUs (Draft language: Participants will receive .1 CEU for each module.  Total
         CEUs for the Case Management Certification will equal to .8 CEUs.)


    Revision History:
    Version              Revised By:  Date:  Approved By:
    1.0                  Nancy Cotton  5/30/2020            5/31/2020
    2.0                  Nancy Cotton  11/20/2020          11/27/2020
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