Page 14 - Guilford County ROD Process Reengineering

The Assistant ROD and an Eliminate the manual reconciliation steps of the The elimination of the manual
additional assistant level staff daily reconciliation process and create system reconciliation steps will reduce the
perform a daily deposit process reports that encompasses all relevant data to be amount of effort required to complete the
Daily Reconciliation to deposit all funds from the reconciled. The execution of these reports should daily reconciliation and aid in focusing on
and Deposit previous day’s transactions. show any discrepancies that are identified in the any errors/issues that arise in the process
daily transactions. in a more efficient way. The only manual
steps in the process should include
completion of the Bank deposit slip and
compilation of the required reports for
Finance.

If ACH payment from an eFile Integrate the Recording ACH payments from the Currently, there is a manual process to
submitter/vendor is incorrect, an e-Recording vendors to the BIS system to ensure all ACH/e-file payments are
email is sent by the person who account for all payments once received. It is accounted for. Electronically integrating
Daily Reconciliation checks these ACH payments. recommended ACH payments from the eFile the ACH payments from the e-Recording
and Deposit Note the totals are usually off vendor come to the ROD through a file transfer vendors will provide a more effective way
for two days; the day it is short with dated transactions. This will help eliminate of reconciling all recording payments.
or over and the day where the the additional manual reconciliation that is
payment is sent reflecting the required to reconcile the daily deposit.
correction. The Assistant ROD
DRAFT
will print the email notifying of
the problem or correction and
attach to the “All” DCRR that is
kept with deposit paperwork.

I5O Consulting uses a variety of methodologies with clients. The specific methodology

used is dependent upon a variety of factors related to the engagement itself. This way we can

tailor our approach to the unique set of circumstances that we find at the client site. For the

Greensboro Register of Deeds, we believe that the most fruitful approach is to use more of a

continuous improvement methodology rather than a strict business process reengineering

approach. In fact, we used a hybrid model that incorporates traditional design for six sigma

(DFSS) elements embedded in a continuous improvement (CI) framework. We use this

approach in circumstances where we find processes that are fundamentally sound, with

14