Page 15 - Minister Otmar Oduber

LOCAL A15
Tuesday 22 December 2015

Continued from Page 13 port the social network is know what we serve at surprised of the food they tionality. We have a chef
the way we are. We didn’t Eataly. can have in Aruba that and his wife that prepares
We could have enough study how to manage this, Finalizing the interview sometimes is better than in everything Italian and we
with the truck, working 12 we just implement how we the owners said that they New York. import the meat from Italy.
hours at the food truck and are.” can promise that the food This is because we are It is the same meat that you
making good money, but “We put ourselves in the served at Eataly Aruba is both Italian and we pre- eat in Rome and Milano
for us that is not enough. shoes of our clients so what people eat in Italy. pare with Italian traditions. and now here in Aruba. We
We want to continue striv- when someone is express- “We had people that Sometimes you go to and ship this meat by plane so
ing for expanding our ac- ing his love for what we do, came from New York with Italian restaurant but the everything is super fresh!,
tivity he explained. it’s nice to be grateful and Italian heritage, who were chef is from another na- Mr. Bugatti assured.q
Carnival around the corner send a word for this person
and they are trying to see and show him that his way
if they can be in the pa- of thinking is important for
rade but are waiting on a us.”
response from SMAC. I want and would respond
“In 2 or 3 years we hope to to everyone if i had time,
have a really good brand but i try to make time and
and a good name and leave a response because
that people talk good social network is where
about us.” everyone is spending their
time.”
Social media “So if I respond to 20 peo-
Eataly is very engaged with ple, maybe there is 7000
its costumers on social me- that read that response, so
dia, they have good cus- my message can go not
tomer service and are very to only one person which
responsive to costumers on is the case if i am talking
their Facebook page. face to face but socially
We asked Mr. Bugatti how it can be seen by a multi-
do they manage to keep tude.”
that up, and the impor- Engaging with our costum-
tance of responding to ers online, when they visit
costumers online, he said: the truck we get the feel-
“Mostly the way we sup- ing that people already
know us and that they