Page 24 - FCEA Proposal For Airport VIP Concierge Service Concession 2022_Neat

3.Additional services

FCEA recalibrated past services and evaluated each using critical performance criteria such as total traffic,
service demand, and inquiries via our reservation system/call center. For example, VIP groups hosting
services were less in demand than our regular services. The below list of additional services is the services
our clients have been requesting. We see the benefit in expanding our current services beyond Airport
premises while continuing to provide our signature white-glove service.

• VIP luxury, Tour transportation on-island THEY SAY IT!
• Event and vacation planning
• VIP island activities & concierge services
• Disability and accommodation services
• VIP dining services
• Babysitting services
• Senior Assistance
• Medical Care Assistance
• Luxury yacht services
• Liaison with luxury condominium
• VIP shopping spree
• Supermarket shopping
• Pharmacy Assistance
• Private Chefs
• Personalized Amenities
• Advisory on Legal documentations or
permits
• Advisory on Local Investments

Additional Charges:
1. Booking within 24hours additional $ 43 fee
2. No-show & Cancellation: Non-refundable

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