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                  Monday 3 February 2020


















            United Nations, Economic commission for Latin America and the Caribbean (ECLAC):

            New technologies bring governments closer to the people




                                         PORT-OF-SPAIN,  TRINIDAD  ing  States  (SIDS)  and  ter-
                                         TOBAGO  —  The  use  of  in-  ritories  can  be  described
                                         novative  use  of  informa-  as  multi-island  jurisdictions,
                                         tion  and  communication  most  of  which  encounter
                                         technology  (ICT)  tools  is  challenges  which  are  less
                                         facilitating  access  to  cen-  severe  in  single-island  Ca-
                                         tral  government  resources  ribbean countries. Their ar-
                                         for people living in remote  chipelagic  nature  means
                                         locations across the Carib-  that  their  populations  are
                                         bean.                        dispersed  over  more  than
                                                                      one  island  and  that  their
                                         Roughly one third of Carib-  already  small  economies
                                         bean Small Island develop-   are  fragmented.  In  addi-

                                                                                                   tion,  they  present  various  improve  connectivity  and
                                                                                                   one-island    governance  access      to   technology.
                                                                                                   structures  and  institutions,  However,  more  than  half
                                                                                                   empowered  with  differing  of households in the Carib-
                                                                                                   degrees  of  autonomy  in  bean still lack access to the
                                                                                                   decision-making.             internet.

                                                                                                   Despite  these  challenges,  As  a  result,  the  effective-
                                                                                                   ICT can help to support the  ness of efforts to use e-gov-
                                                                                                   efficient  delivery  of  pub-  ernment  to  reach  popula-
                                                                                                   lic  services  in  multi-island  tions  has  been  mixed  and
                                                                                                   jurisdictions  in  the  areas  use  of  these  tools  incon-
                                                                                                   of  health,  education  and  sistent.  The  quality  of  such
                                                                                                   governance.  This,  accord-  access  is  also  an  issue  in
                                                                                                   ing  to  a  new  study  from  the  region,  with  connec-
                                                                                                   ECLAC Caribbean entitled,  tion  speeds  improving  but
                                                                                                   ‘Strengthening   ICT   and  not keeping pace with the
                                                                                                   knowledge  management  rest of the world. Where in-
                                                                                                   capacity  in  support  of  the  ternet access exists, use of
                                                                                                   sustainable  development  this  technology  does  not
                                                                                                   of  multi-island  Caribbean  always  follow  due  to  lack
                                                                                                   SIDS’.                       of  affordability,  skills  or  rel-
                                                                                                                                evant local content.
                                                                                                   The  study  found  that  the
                                                                                                   application  of  ICTs  in  gov-  Thus,   e-government   still
                                                                                                   ernment for delivering pub-  presents  many  untapped
                                                                                                   lic  services,  can  improve  opportunities for improving
                                                                                                   efficiency  in  the  delivery  public service delivery and
                                                                                                   of  government  services  governance  outcomes  in
                                                                                                   across islands. Moreover, it  small  or  outlying  islands  of
                                                                                                   can minimize the impact of  multi-island States. To seize
                                                                                                   distance  between  islands,  these  opportunities,  the
                                                                                                   and  the  constraints  of  dis-  ECLAC  Caribbean’s  study
                                                                                                   economies of scale.          highlights that systems and
                                                                                                                                service delivery approach-
                                                                                                   Governments in the region  es must be tailored to local
                                                                                                   have  already  started  to  needs  and  to  the  capac-
                                                                                                   embrace     e-government  ity of existing ICT infrastruc-
                                                                                                   and  implement  regional  ture and include adequate
                                                                                                   and  national  initiatives  to  training and support. q
                                                                                                     The United Nations Economic Commission for Latin America
                                                                                                     and  the  Caribbean,  known  as  ECLAC,  UNECLAC  or  in
                                                                                                     Spanish and Portuguese CEPAL, is a United Nations regional
                                                                                                     commission to encourage economic cooperation.
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