Page 127 - Workplace English

Making small talk
How was your flight I trip I journey?
How is the hotel?
Is this your first time here?
How long are you staying in ?
What should we do ... ?
Do you like [the city]?
Would you like to [sit down]?
Introducing other people
I'd like to introduce ... from ... ?
Nice to meet you.
Nice to meet you, too.
Please, call me
This is my colleague, .
Pleased to meet you.
Pleased to meet you, too.
I see you've met ... already.
Dealing with incoming phone calls
Please hold .
I'll put you through to
I'm sorry but her line's busy at the moment.
Can you hold?
I'm afraid the line's still engaged [UK]. I She's I He's still on the line [US].
Can you call back later?
I'm afraid she's not available at the moment.
I'll call back at ... .
[Maybe] speak to you later.

Making phone calls
This is ... calling from ....
Could I speak to ... , please?
Can you put me through to ... , please?
Hello, I'd like to speak to ... , please.
Can you give me his extension number, please?
I'm calling about.
I just want to check.
Describing problems and asking for information
There's a problem with ....
It"s concerning ... .
You sent the wrong I a faulty delivery I order.
Something's gone wrong with ... .

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