Page 128 - Workplace English

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Key phrases for speaking

Could you collect it I pick it up?
Can you give us a refund?
What's happened to ... ?
Can you tell me when it"ll be delivered?
Taking and leaving a phone message
Can I take a message?
Do you want to leave a message for her?
Could you take a message?
Can I just check that?
Let me repeat that: ...
I'll read that back to you: ...
Making a reservation for a meeting room
I'd like to book a room for a ...
Does the room have a ... ?
Could you provide a ... and ... ?
Can you organize I set up a [coffee break] for ... ?
Please could you reserve I book tables in the hotel restaurant?
Would you mind repeating that back to me?
Don't forget the ... .
Asking for an appointment
Would it be possible for her to see you then I on [Monday] I at [2 o'clock]?
Do you have time on [Friday]?
Would [Monday] be convenient for you?
Are you I Is she available on [Thursday]?
Could you meet [Diane] at [4.30]?
Does that work for you?
Greeting people you know, giving and receiving a gift
Good to see you again .
Nice to see you again, too!
How are you?
Fine thanks. And you? I How about you?
Very well. thanks.
This is a small present from ..
Thank you very much I That's really kind of you.
Outlining a schedule
First of all, ....
After I After that, ...
Anl then
Next ... .
While .
Finally, ... .

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