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Table of Content

Patient Admission 1

A. Patient Appointment & Arrival ……….….………………………………………………………….. 3
Listening: Handling & taking requests of doctor appointments by phone .…….... 2

Vocabulary: Words & phrases related to doctor appointment ………………………… 8
Writing: Writing a phone call transcript of doctor appointment .…………………….. 9

Reading: Nurse’s role during the admission process ..…………….………………………. 12

Language Focus: Interrogative Sentences .…………………………………………………..…… 18

Speaking: Role-playing the job-desc of an admission nurse .……………………………. 21

B. Patient Handover ……………………..…….….………………………………………………………….. 23

Reading: Introduction to ISBAR .………………………………………………………………..….... 23

Language Focus: Useful expressions during ISBAR ……………………………………..…… 26

Writing: Applying ISBAR to communicate with peers ……………….…………………….. 28

Listening & Viewing: Noting-down patient’s details ..…………….………………………. 31

Vocabulary: Words to describe patient’s status ……………………………………………… 33

Speaking: Handing over a patient to peer health professionals .……………..………. 35

Plenary Session 39

A. Focus Group Discussion ……….….……………………………………………………………………….. 41

Viewing: Getting familiar with Focus Group Discussion …………………………..…….... 41

Language Focus: Expressions used in Focus Group Discussion .…………………..…… 42

Writing: Drafting a discussion excerpt ……………………………………...…………………….. 44

Reading: Mental health; Traditional belief vs medical treatment .……………………. 46

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