Page 14 - Bussiness English
P. 14

Skills                                       Examples

               Basic skills                  reading, writing, math, listening and speaking
               Thinking skills               creative  thinking,  problem  solving  skills,  decision
                                             making skills and visualization
               People skills                 social,  negotiation,  leadership,  teamwork  and  cultural
                                             diversity
               Personal qualities            self-esteem, self-management and responsibility


                A. The  following  sentences  are  example  of  working  experience  in  CV.
                    Write the skills demonstrated in the sentences.
                         Working experience                              Skills demonstrated
               I managed the staff and organized               thinking skill (creative thinking),
               special promotional events.                     people skill (social, negotiation,
                                                               leadership and team work)
               My duty is to deliver bi-weekly
               newspaper and regularly have face-to
               face contact with the customers.
               Handled multifaceted clerical tasks
               (e.g., data entry, filling, records
               management and billing) as the
               summer assistant to nursery manager.
               Writing professional letter response to
               customers and dealing with customers’
               complaint by phone.
               Keeping all company employees are
               informed of key employment and
               company issues as a human resource
               manager.
               Filling, archiving, photocopying,
               scanning and faxing documents.
               Treating patients with respect and
               dignity, and giving attention to
               individual needs and wishes.
               Recruiting, training and developing
               new sales and marketing team.
               Identifying and evaluating employee
               training requirements.
               Preparing textbooks, handouts, course
               work and homework assignments.
               Using online social media sites to
               profile organizations and develop
               leads.




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