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IT Essentials — Computer Operations

Computer Operations Assessment Approaches

I hope you are feeling more confident about identifying the audit objectives and risks for each audit
program, and how to use the GTAG resource to help you prepare for a computer operations internal
audit engagement, or as individual audits covering each of the areas mentioned.

One last note I would like to share. Auditing computer operations may be performed as a single
engagement or may be broken into a series of engagements over an audit cycle. Depth of the
engagement and experience of the auditors will have a bearing on how the work activities are
distributed and what is in scope for each engagement.

TOPIC 7: SUMMARY

Learning Objectives

These learning objectives were covered in this course

 Identify the general concepts related to auditing computer operations controls.
 Describe the main components of service management.
 Discuss the value of deploying a unified service management platform.
 Describe the value of asset and configuration management.
 Summarize the relationship between service management and computer operations
management in the auditing process.

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