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         The type and rule above prints on all proofs including departmental reproduction proofs. MUST be removed before printing.
                                             Tax reform.  Tax reform legislation affects indi-  Getting a transcript or copy of a return.  The
         How To Get Tax Help                 viduals,  businesses,  and  tax-exempt  and  gov-  quickest way to get a copy of your tax transcript
                                             ernment entities. Go to IRS.gov/TaxReform for
                                                                                 is to go to IRS.gov/Transcripts. Click on either
                                             information and updates on how this legislation   “Get  Transcript  Online”  or  “Get  Transcript  by
         If  you  have  questions  about  a  tax  issue,  need   affects your taxes.  Mail”  to  order  a  copy  of  your  transcript.  If  you
         help preparing your tax return, or want to down-                        prefer, you can order your transcript by calling
         load free publications, forms, or instructions, go   IRS social media.  Go to IRS.gov/SocialMedia   800-908-9946.
         to IRS.gov and find resources that can help you   to  see  the  various  social  media  tools  the  IRS
         right away.                         uses  to  share  the  latest  information  on  tax   Using online tools to help prepare your re-
                                             changes, scam alerts, initiatives, products, and   turn.  Go to IRS.gov/Tools for the following.
         Preparing  and  filing  your  tax  return.  After   services.  At  the  IRS,  privacy  and  security  are   • The Earned Income Tax Credit Assistant
         receiving  your  wage  and  earning  statements   paramount. We use these tools to share public   (IRS.gov/EITCAssistant) determines if
         (Form  W-2,  W-2G,  1099-R,  1099-MISC)  from   information with you. Don’t post your social se-  you’re eligible for the EIC.
         all  employers  and  interest  and  dividend  state-  curity  number  or  other  confidential  information   • The Online EIN Application (IRS.gov/EIN)
         ments  from  banks  (Forms  1099),  you  can  find   on social media sites. Always protect your iden-  helps you get an employer identification
         free  options  to  prepare  and  file  your  return  on   tity when using any social networking site.  number.
         IRS.gov or in your local community if you qual-  The  following  IRS  YouTube  channels  pro-  • The Tax Withholding Estimator (IRS.gov/
         ify.                                vide short, informative videos on various tax-re-  W4app) makes it easier for everyone to
            The  Volunteer  Income  Tax  Assistance   lated topics in English, Spanish, and ASL.  pay the correct amount of tax during the
         (VITA)  program  offers  free  tax  help  to  people   • Youtube.com/irsvideos.  year. The Estimator replaces the Withhold-
         with  low-to-moderate  incomes,  persons  with   • Youtube.com/irsvideosmultilingua.  ing Calculator. The redesigned tool is a
         disabilities,  and  limited-English-speaking  tax-  • Youtube.com/irsvideosASL.  convenient, online way to check and tailor
         payers who need help preparing their own tax                                your withholding. It’s more user-friendly for
         returns.  The  Tax  Counseling  for  the  Elderly   Watching  IRS  videos.  The  IRS  Video  portal   taxpayers, including retirees and self-em-
         (TCE)  program  offers  free  tax  help  for  all  tax-  (IRSVideos.gov) contains video and audio pre-  ployed individuals. The new and improved
         payers,  particularly  those  who  are  60  years  of   sentations  for  individuals,  small  businesses,   features include the following.
         age and older. TCE volunteers specialize in an-  and tax professionals.     – Easy to understand language;
         swering  questions  about  pensions  and  retire-                           – The ability to switch between screens,
         ment-related issues unique to seniors.  Getting tax information in other languages.   correct previous entries, and skip
            You can go to IRS.gov to see your options   For taxpayers whose native language isn’t Eng-  screens that don’t apply;
         for  preparing  and  filing  your  return,  which  in-  lish, we have the following resources available.   – Tips and links to help you determine if
         clude the following.                Taxpayers  can  find  information  on  IRS.gov  in   you qualify for tax credits and deduc-
           • Free File. Go to IRS.gov/FreeFile to see if   the following languages.    tions;
             you qualify to use brand-name software to   • Spanish (IRS.gov/Spanish).  – A progress tracker;
             prepare and e-file your federal tax return   • Chinese (IRS.gov/Chinese).  – A self-employment tax feature; and
             for free.                         • Korean (IRS.gov/Korean).            – Automatic calculation of taxable social
           • VITA. Go to IRS.gov/VITA, download the   • Russian (IRS.gov/Russian).     security benefits.
             free IRS2Go app, or call 800-906-9887 to   • Vietnamese (IRS.gov/Vietnamese).  • The First Time Homebuyer Credit Account
             find the nearest VITA location for free tax   The  IRS  Taxpayer  Assistance  Centers   Look-up (IRS.gov/HomeBuyer) tool pro-
             return preparation.                                                     vides information on your repayments and
           • TCE. Go to IRS.gov/TCE, download the   (TACs) provide over-the-phone interpreter serv-  account balance.
                                             ice  in  over  170  languages,  and  the  service  is
             free IRS2Go app, or call 888-227-7669 to   available free to taxpayers.  • The Sales Tax Deduction Calculator
             find the nearest TCE location for free tax                              (IRS.gov/SalesTax) figures the amount you
             return preparation.             Getting  tax  forms  and  publications.  Go  to   can claim if you itemize deductions on
         Employers  can  register  to  use  Business   IRS.gov/Forms to view, download, or print all of   Schedule A (Form 1040 or 1040-SR),
                                                                                     choose not to claim state and local income
                                             the  forms,  instructions,  and  publications  you
         Services Online.  The SSA offers online serv-  may  need.  You  can  also  download  and  view   taxes, and you didn’t save your receipts
         ice  for  fast,  free,  and  secure  online  W-2  filing   popular  tax  publications  and  instructions  (in-  showing the sales tax you paid.
         options to CPAs, accountants, enrolled agents,   cluding the 1040 and 1040-SR instructions) on
         and individuals who process Forms W-2, Wage   mobile  devices  as  an  eBook  at  no  charge  at   Resolving tax-related identity theft issues.
         and  Tax  Statement,  and  Forms  W-2c,  Correc-  IRS.gov/eBooks.  Or  you  can  go  to  IRS.gov/  • The IRS doesn’t initiate contact with tax-
         ted Income and Tax Statement. Employers can   OrderForms  to  place  an  order  and  have  them   payers by email or telephone to request
         go to SSA.gov/employer for more information.  mailed to you within 10 business days.  personal or financial information. This in-
               Getting  answers  to  your  tax  ques-                                cludes any type of electronic communica-
               tions. On IRS.gov, get answers to your   Access your online account (individual tax-  tion, such as text messages and social me-
                                                                                     dia channels.
               tax questions anytime, anywhere.  payers  only).  Go  to  IRS.gov/Account  to  se-  • Go to IRS.gov/IDProtection for information.
           • Go to IRS.gov/Help for a variety of tools   curely access information about your federal tax   • If your SSN has been lost or stolen or you
                                             account.
             that will help you get answers to some of   • View the amount you owe, pay online, or   suspect you’re a victim of tax-related iden-
             the most common tax questions.      set up an online payment agreement.  tity theft, visit IRS.gov/IdentityTheft to learn
           • Go to IRS.gov/ITA for the Interactive Tax   • Access your tax records online.  what steps you should take.
             Assistant, a tool that will ask you questions   • Review the past 24 months of your pay-
             on a number of tax law topics and provide   ment history.           Checking on the status of your refund.
             answers. You can print the entire interview   • Go to IRS.gov/SecureAccess to review the   • Go to IRS.gov/Refunds.
             and the final response for your records.  required identity authentication process.  • The IRS can’t issue refunds before
           • Go to IRS.gov/Forms to search for our                                   mid-February 2020 for returns that claimed
             forms, instructions, and publications. You   Using  direct  deposit.  The  fastest  way  to  re-  the EIC or the ACTC. This applies to the
             will find details on 2019 tax changes and   ceive a tax refund is to combine direct deposit   entire refund, not just the portion associ-
             hundreds of interactive links to help you   and IRS e-file. Direct deposit securely and elec-  ated with these credits.
             find answers to your questions.  tronically transfers your refund directly into your   • Download the official IRS2Go app to your
           • You may also be able to access tax law in-  financial account. Eight in 10 taxpayers use di-  mobile device to check your refund status.
             formation in your electronic filing software.  rect deposit to receive their refund. The IRS is-  • Call the automated refund hotline at
                                             sues more than 90% of refunds in less than 21   800-829-1954.
                                             days.
         Page 44                                                                                  Publication 505 (2020)
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