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GTAG — Table of Contents




            Table of ConTenTs ...........................................................................................................................................1

            exeCuTive summary .........................................................................................................................................2

            inTroduCTion ....................................................................................................................................................3

            ChapTer 1 — Types of iT ouTsourCing ....................................................................................................4

            ChapTer 2 — iT ouTsourCing life CyCle:  risk and ConTrol ConsideraTions .....................7

            ChapTer 3 — iT ouTsourCing delivery:  risk and ConTrol ConsideraTions ......................14

            appendix a — iT ouTsourCing life CyCle audiT program ...........................................................24

            appendix b — iT ouTsourCing delivery audiT program ..............................................................27

            auThors ..............................................................................................................................................................30

            reviewers and ConTribuTors ..................................................................................................................30























































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