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(Editor’s note: This interview has been edited for brevity and   high for the last 30 years. In some areas, they are 20 times higher.
         clarity.)                                         It’s also complicated because some manufacturing is shifting to
                                                           Southeast Asia, especially Vietnam — so logistics is no longer
         To begin, how would you describe the current state of   looking at a single country of origin. It also has to consider
         the supply chain in East Asia?                    shipping out from other origins.
         Ken Lo: I think the supply chain has become very messy, and the
         supply-demand balance has been lost. I think people didn’t   Please tell us about your work. What types of projects
         expect that the pandemic would last this long — and it was just   and what sectors are your focus?
         the starting point of the chaos.                  Lo: Currently, I’m at EY in a consulting role, and my key area is
           Some of the disruption is coming from changes in the   focusing on the e-commerce- and logistics-related projects. My
         shipping industry. Shipping companies are facing labour   background includes operations, IT, and analytical — so it’s like a
         shortages. Fewer people want to work on the sea, so shippers are   mixture of that.
         shifting their resources to their most profitable links.   For example, one client might be a buying office that has faced
         Meanwhile, demand on those routes is getting higher and higher.  supply chain chaos in these two years, which has created a lot of
           And, finally, charges for cross-border deliveries are at a record   instability and irregularity in terms of their shipments. They

        FM-MAGAZINE.COM                                                           June 2022  I  FM MAGAZINE  I  33
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