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Negotiation skills:





         A key tool for





         finance leaders










          An accomplished negotiator offers 12 tips for aspiring

          leaders to hone their negotiation skills, build influence,
          and achieve career success.


          By Raju Venkataraman, FCMA, CGMA







                  egotiating is a science and an   whom you are negotiating, take time   y    Prepare a list of questions you can
                  art. It is based on principles   to gather pertinent information.   ask the other party to validate your
                  and methods and requires   y    Focus on all dimensions: people,   research and test your assumptions.
                  some psychological skill and   problem, and process — for your side   y    Anticipate awkward questions your
        N lots of practice.                  and the other side. (See the chart   counterpart might pose.
           Finance leaders would do well to hone   “Preparing for the 3 Dimensions” for   y    Preparation is not a one-time step.
         their negotiation skills, be it for balancing   details.)            While it’s difficult to plan for every
         multiple interests and making resource   y    Use tools like the downloadable    possible situation, a good negotiator
         allocation decisions, for dealing with   “7 Elements Worksheet” to organise   can adapt quickly, return to the
         external stakeholders like vendors and   your findings and to align with   preparation stage to gather new
         bankers, or for advocating for oneself with   internal stakeholders. Update it as   information, and draft a new plan, if
         senior executives to ensure one’s own   you find new information.    needed.
         career progress.
           During more than 25 years of my
         corporate career, I participated in or led
                                                              Preparing for the 3 dimensions
         high-stakes negotiations in acquisitions   Preparing for the 3 dimensions
         and divestments, intellectual property
         licensing, and prominent media content
         services in multiple cultural settings. The
         battle scars from these negotiations
         helped me hone skills as a tough-yet-fair                § Interests – “MIL” prioritisation
                                                                    of your interests
         negotiator.                          § Diagnosis of existing   § Various “issues” and   §  Agenda, order of items
                                                relationship with the
           Based on my experience, here are my   counterpart        best/worst case range   §  Communication, deal
         top 12 tips for those aspiring to be ace   § Their styles, needs, culture  Legitimacy and justifications   progress sheet, escalation
         negotiators:                         § Who’s setting the mandate –  for your stance  §  Deadlines on either side,
                                                on your side and theirs?  § Alternatives and BATNA  time pressures
         1.   Prepare, prepare, prepare       § Invisible stakeholders  § “ICAP” research of   §  Logistics: venue, seating
                                                                    counterparts
           because negotiation is about       § Aligning with your team –             §  Negotiation tradeables
           80% preparation.                     whom to involve?
         y    Before you first meet parties with   Source: Ecsel Consulting.
        FM-MAGAZINE.COM                                                           June 2022  I  FM MAGAZINE  I  29
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