Page 168 - Finanancial Management_2022
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By adopting a rational,                                              often show what we would like
                                                                               the future to look like rather than
                                                                               what we actually think it will look
          common-sense approach,                                               like. Budgets and plans can be
                                                                               aspirational, but forecasts need to
                                                                               be rational to be credible.
          we can have confidence that                                        y    Management bias: Frequently,
                                                                               rigorous forecasts are developed
          forecasts represent the best                                         using the best available data and
                                                                               analysis, only for management to
          view of the future available                                         make some “top line” adjustments
                                                                               that are not supported by facts or
          at the time.                                                         analysis but serve to present the
                                                                               outcome management wants to
                                                                               see.
                                                                             y    Ignoring risk and uncertainty:
                                                                               The future cannot be forecasted
                                                                               with precision, so it’s pointless to
          areas went from scarcity to excess in less   massive investments in technology,   develop a forecast that provides a
          than six months. The Wall Street Journal   data, and analytics in recent years, there   single view of the future. However,
          reported in June 2022 that US retailer   has not been a commensurate   too many forecasts rely on a single
          Target was taking steps to cut prices to   improvement in forecast quality and   set of assumptions that fail to
          shift excess inventory. UK-listed   accuracy.                        address alternate scenarios and
          companies issued 72 profit warnings   There are many explanations — or   known risk factors.
          during Q1 2022, the highest number in   possibly excuses — given for the   As we look forward to 2023, it is
          two years.                       inability to develop accurate forecasts.   prudent to review how we can improve
            Developing credible forecasts of   Most obvious is that the future is   forecasting to deliver an outcome that is
          future financial performance is arguably   unknown. Excuses include   fit for purpose. Here are six practical
          a management accountant’s most   unprecedented market conditions, faster   steps finance professionals can take to
          valuable forward-looking role. Managers   or slower variations in key indicators, or   improve forecast quality:
          use forecasts to develop strategies,   changes in consumer behaviour. All
          decide on optimal resource allocations,   sound reasonable, but they are not the   Be clear on the purpose of the forecast
          communicate expectations to      only explanation for forecast failures. A   The starting point for improving forecast
          stakeholders, and set internal   number of other factors can negatively   quality is to ensure alignment across the
          performance and compensation targets.   affect forecast accuracy:  organisation on the purpose of the
          It is disappointing that despite the   y    Forecasting to budget:   forecast. Ideally, the forecast should
                                              Organisations spend significant   represent the organisation’s best
                                              time crafting very detailed budgets   estimate of future performance based
                                              that often form the basis for setting   upon the best available data.
                                              compensation plans. Every period,
                                              variances to budget are reported   Eliminate bias
                                              and analysed. Managers are under   Leaders must emphasise that bias,
                                              pressure to take corrective action   subjectivity, and manipulation not based
                                              to ensure that the organisation   on rational assumptions are
                                              will get “back on budget” later in   unacceptable. One of the most important
                                              the period. This can lead to an   tools is to decouple compensation from
                                              artificial manipulation of numbers   forecast (and budget).
                                              in the forecast model to show a   Any time budget and forecast
                                              result that closes any variance to   outcomes are directly tied to rewards,
                                              budget regardless of whether such   there is an incentive to try to game the
                                              manipulations are realistic or   system. Revenue-generating functions
                                              achievable.                    seek to negotiate the lowest possible
                                           y    Failure to understand the    number while expense-incurring
                                              purpose of the forecast: For a   functions try for the highest possible
                                              forecast to be useful it needs to   number.
                                              be an objective view of what the   This maximises the probability that
                                              organisation thinks the future   the forecast number can be achieved or
                                              will look like based upon the   exceeded but does not provide a sound
                                              best information available at the   basis for making effective resource
                                              time. Unfortunately, forecasts   allocation decisions. For example, if

          10  I  FM MAGAZINE  I  October 2022
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