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Stress that you want to find a                                     was made, you need to be reasonable, too.
                                                                             So, think of some concessions that are
          positive outcome for everyone                                      relatively easy for you to make but would
                                                                             be important to them. You might commit
          and try to offer solutions.                                        to being in for certain days. Stress that
                                                                             you want to find a positive outcome for
                                                                             everyone and try to offer solutions. Say,
                                                                             “To make this work, what do you need me
          Take a step back                 from its worst effects. In this case, you   to do?”
          Ask yourself how bad it really is. Were you   want to make a kind of general complaint,
          sold a completely different job, or is it just a   rather than blame the boss. Conversely, if   If they say no
          bit different? Think, too, about the role   the problem is localised around your boss,   Here you have a number of choices, and
          itself. Has it changed, or have external   you should try to understand why he or   these depend on whether the
          circumstances changed? Ask yourself if   she is behaving in this way, in order to find   disagreement is with your immediate
          you’re being unreasonable and if this is   the most constructive way forward.  manager or is more of a company-wide
          instead just a minor annoyance. Next, think                        issue. In the former case, if you get on well
          about the changes that are required to make  Build your case       with those above your boss or others in the
          it right. Is it just a day more at home? Two   “But I don’t like it, and it’s not fair!” is not a   hierarchy, you might approach them
          days? More? Can it be fixed easily?  persuasive argument, even if you’re right.   informally. A more formal route would be
                                           So, make a list of real instances where you   to speak to HR. You could also get an
          Ensure you communicate about work   are having problems. If, for example, you   employment lawyer to look over your
          expectations                     chose remote work because it fitted   contract. Your rights here will vary widely
          Some managers still think that people they   around childcare or other family   by jurisdiction, and, as with all disputes of
          can’t see aren’t working. If this is the case,   commitments, these can be presented as   this nature, it is worth bearing in mind
          ensure that expectations are clearly agreed   extremely difficult to deal with. Worth   that the further you escalate it, the more
          by both sides in advance so that you can   pointing out, too, is that your commute is   likely you are to permanently damage your
          demonstrate you are delivering. This can   lost time and makes you less efficient.   relationship with your boss or company.
          also be a symptom of micromanagement.   Stress the positives. You are calmer, more
          Here it may help if you give your boss what  effective, and more productive if you are   And if this fails?
          he or she needs. Provide regular updates   allowed to work partly or wholly from   If you have a serious work issue that is
          and communicate. Ensure you participate   home.                    proving intractable, it may be worth
          in chat, group calls, and video meetings                           asking yourself if you might be happier
          — even those where your presence is   Find independent evidence    elsewhere. You may decide the legal route
          optional. Yes, it’s a bit performative, but   One of the key arguments in favour of   is simply not worth it or that a company
          good work doesn’t always speak as loudly   remote work is that it makes employees   that is inflexible is not for you. Here, you
          as it should.                    more productive. Thanks to the pandemic,   are in a strong position. In many
                                           a great deal of research has been done on   countries, there are more jobs than
          Get some context                 this in the past few years. So look up some   applicants. What is more, many
          You need to determine where the change is  studies such as one from global not-for-  companies are now very supportive of
          coming from. Is it an edict from the CEO,   profit Catalyst, which shows that remote   remote work and even when it’s entirely
          who has decided to go office-based? Is it   employees are 68% more likely to report   remote. Moreover, these tend to be
          directed at just you or at the people who   high organisational commitment, or one   forward-looking companies. So, start job
          work for your boss? Sound out your   from PwC, where 57% of business leaders   hunting. And you can be completely
          colleagues. You might discover that many   said remote or hybrid work boosted   honest in your interview when they ask
          people are in the same boat, which is great   productivity, at least in the short term.   why you want to leave your current job.   ■
          — you have allies. One person approaching   Focus on areas such as productivity,
          the boss is easy to dismiss, half the team   engagement, retention, trust, and
          less so. Alternatively, you might find out   happiness. Look at what your competitors   Visit the Global Career Hub from AICPA
          that it’s only you. Again, this could work in   and global examples of excellence do.   & CIMA for help with finding a job or
          your favour. Why can Jenny do four days at   Finally point out that it is the norm:   recruiting.
          home when you’re expected to be in the   According to McKinsey & Co, 58% of
          office for three days a week? Finally, your   Americans are now offered remote or
          co-workers might see no problem. This is   flexible working.         Rhymer Rigby is an FM magazine
          the least desirable outcome for you. But it                          contributor and author of The
          should at least provide you with a check   Ask for a meeting         Careerist: Over 100 Ways to Get
          — are your complaints reasonable?  This is an important issue and could   Ahead at Work. To comment on this
                                           materially impact your future at the   article or to suggest an idea for
          Understand your boss’s position  company. So set up a proper meeting to   another article, contact Oliver Rowe at
          This is key. If everyone is being affected by   discuss it. While you are asking your   Oliver.Rowe@aicpa-cima.com.
          this, your boss might be shielding you   employer to stick to an agreement that

          32  I  FM MAGAZINE  I  October 2022
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