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PRESENT A TION

WEDNESDAY, OCTOBER 21 | 11:00 AM ET

Responding to the Impact of COVID-19 and the Future of Lloyd’s
John Neal, CEO, Lloyd’s

Recent events have impacted the insurance industry as well as Lloyd’s. Lloyd’s CEO John Neal will outline
adjustments the Lloyd’s market has implemented to address business within a pandemic to both governments
and customers globally. Expect to hear the thought leadership Lloyds is providing in the design of systems and
supports to solve the issues that have arisen from the pandemic to promote resiliency. John will review the
future at Lloyds and trends for the market and insurance industry.

Sponsored by

John Neal
Chief Executive Officer,

Lloyd’s

In September 2018, Lloyd’s announced the appointment of John Neal as Chief Executive Officer (CEO).
He was previously Group CEO of QBE, a global insurance and reinsurance business with a significant
Lloyd’s footprint. In this role, he was responsible for running a AUS$14 billion gross written premium (GWP)
business with over 14,000 employees in 37 countries. John refocused QBE’s business around commercial
and specialty lines, disposing of non-core portfolios and reducing costs by over AUS$350 million. Before
becoming CEO, he held a number of roles at QBE including Chief Underwriting Officer and Chief Operations
Officer of the firm’s European operations.

Prior to this, he led a management buyout of Ensign to establish a dedicated Lloyd’s Managing Agency. As
CEO of Ensign, he grew GWP to £150 million to create the leading specialist commercial motor underwriter
in the UK. He also worked at Bankside Managing Agency, where he was the youngest active underwriter at
Lloyd’s. He started his career at the Crowe Underwriting Agency, where over the course of a decade he grew
UK GWP from £3 million to £100 million.

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