Page 25 - Boletim PJTDA

The Ombudsman in the modern State

edited by Matthew Groves, and Anita Stuhmcke

1ª ed. - Oxford, UK; London; New York : Hart, 2023. - XV, [1], 393, [3] p. ; 24 cm.

–Obra oferecida ao abrigo do “Prémio Jovem Talento Direito Administrativo
2024” (AAFDL). - ISBN 978-1-50994-328-9.

1. The evolution and future of the Ombuds /
Matthew Groves and Anita Stuhmcke. PART
1 THE PLACE OF THE OMBUDSMAN IN
MODERN GOVERNANCE. 2.
Maladministration: the particular jurisdiction
of the Ombudsman / Greg Weeks. 3. The
enforceability of Ombudsman remedies and
competition with judicial review / Stephen
Thomson. 4. Understanding the response
from health organisations to health
Ombudsman investigations – a new
conceptual model / Gavin McBurnie. 5. The
role of Ombuds Institutes in providing equal
access to justice for all / Maaike de Langen.
PART 2 THE CHALLENGE OF MODERN
GOVERNANCE TO OMBUDSMEN. 6.
Bringing the Ombudsman role and powers
into the twenty-first century / Chris Wheeler.
7. Ombuds and Tribunals in a digital era:
Registo: 84785 framing a digital legal consciousness / Naomi
Creutzfeldt. 8. Complaint handling
Cota: effectiveness: what can we learn from
PJTDA/183 industry-based Ombudsmen schemes? / John
McMillan. 9. Decentred Regulation of the
Ombudsman sector: UK style / Richard
Requisitar Kirkham. 10 Reform of a National

Ombudsman scheme – a journey / Rob
Behrens. 11. Ombudsman and counter-
democracy: gas quakes in the Netherlands
and the democratic role of the National
Ombudsman / Marc Hertogh…

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