Page 3 - Tech handbook 2019 rev 6 whyperlinks
P. 3
Table of Contents
DATA SHEETS
Type 6
o 2K .......................................................................................................................................................... 190
o Top End .................................................................................................................................. 196
Type 624
o 2K .......................................................................................................................................................... 212
o Top End .................................................................................................................................. 219
Generator
o 2K .......................................................................................................................................................... 238
o 10K ......................................................................................................................................... 243
TECHNICIAN CERTIFICATION
Aptitude Survey .................................................................................................................................................... 251
Technician Certification Levels .............................................................................................................................. 255
Audit Process for Technicians ............................................................................................................................... 271
Process for Alternator Technicians ....................................................................................................................... 276
PROCESSES AND POLICIES
Field Service Operation ......................................................................................................................................... 280
o Service Operation ........................................................................................................................... 281
o Tied Labor ....................................................................................................................... 285
o Admin .............................................................................................................. 288
o Field Recommendations..................................................................... 292
o Afterhours Support ............................................................. 294
Supply Chain and Parts Operation ........................................................................................................................ 298
o Parts Work Flow ............................................................................................................................. 299
Contract Management .......................................................................................................................................... 321
o Project Management ...................................................................................................................... 327
Fluids .................................................................................................................................................................... 330
o Oils and greases ..................................................................................................................................... 330
o Coolants .................................................................................................................................. 330
o Urea ......................................................................................................................... 330
Asset Performance Management .......................................................................................................................... 331
