Page 117 - KZN Top Busines Portfolio 2020/21

ensure that its employees are able to play their part in
helping the business to meet its goals.
Training and Development
With its Corporate Investors in People status at Gold
Standard, The Oyster Box’s Training and Development
Plan links directly to its business goals and strategy
which is communicated openly to all of its people.
Everyone works toward the same main goals: to match
the quality of service to the outstanding and superior
quality of its product – with no fuss!
Environment
Across the globe, a dramatic shift has occurred in the
way people look at the world. People are more aware
of the effect they are having on the environment and it
is becoming progressively more difficult for travelers to
leave only footprints.
Through the implementation of its Green Policy and
ongoing efforts, the Oyster Box is committed to ‘green
best practice’, the effects of which it is hoped, will make
the Oyster Box one of the most ‘environmentally-caring’
hotels in Africa.
Community
The Oyster Box sees itself as an integral part of the
broader community in which it operates, as well as
within the communities in which its staff members
reside. As a result, all the hotel’s CSI projects are aimed,
not only at improving the quality of the lives of the less
fortunate and needy in these communities, but also
at assisting recognised charities, wherever possible,
to meet the ongoing financial and material demands
required to carry out their valuable work.
Staff from across all departments (and usually different
staff members each time), regularly go out to assist with
the distribution of items such as linen, towels, slippers,
uniforms etc. to various charities. This way ‘The Oyster
Box Family’ becomes part of ‘the solution’, in their own
communities.

Full Name of Company: The Oyster Box KEY PERSONNEL
Industry Sector: Tourism General Manager: Desmond O’Connor
Services /Products: Hospitality - Accommodation, General Manager Sales: Sally Gray
Assistant General Manager: Tyler Liebenberg
Food & Beverage, Spa Front of House Manager: Sharlene Kinsey
Date Established: Opened in March 1954; Re-opened Executive Chef: Kevin Joseph
in 2010 Reservations Manager: Angela Venniker
Subsidiaries: Member of the internationally renowned Conference & Events Manager: Jennifer Munstermann
Red Carnation Hotel Group Maintenance Manager: Jonathan Olsen
Customer Base: 70% South African; 30% International CONTACT DETAILS
Auditors / Accountants: Mazars, Moores & Roland Physical Address: 2 Lighthouse Rd, Umhlanga Rocks
Bankers: Nedbank Postal Address: P.O. Box 22, Umhlanga Rocks, 4320
Tel:+27 (0)31 514 5000
PR Agency: Tumbleweed Communications – PR, Media Fax: +27 (0)31 514 5100
& Marketing E-mail: info@oysterbox.co.za
Xpressions Advertising: Advertising & Design Website: www.oysterboxhotel.com
115