Page 16 - KZN Business Sense- Vol5 No4
P. 16

L-R: Wayne Erradu, Erica Floweday and Iain Emerson, directors of Network Configurations            David Mcloughlin  and Micara Rampersad


        OUR HERITAGE                  thought computers where going   built for the business to operate   to be part of the solution by   base are businesses who have
                                      to crash globally. Iain Emerson,   from. The NETCONFIG helpdesk   creating an avenue for these   also been recognised as the
          Network Configurations      founder and managing director   system was a simple exercise   young and talented individuals   best in their industries by using
        (NETCONFIG) is 20 years old   of NETCONFIG was caught       book, and eventually the office   to go out and conquer the world.   technology as their competitive
        this year. The company has    up in the bubble, operating a   got too small as suppliers were   NETCONFIG is a platform for   advantage.
        developed a unique and holistic   small branch office of a Gauteng   sitting on computer boxes or in   their own personal success and
        approach to IT management     based company that liquidated,   the garden.                wellbeing and therefore we are   We have retained some
        for businesses that understand   resulting in him making a                                able to contribute to their goals   customers for over 15 years and
        the true value of an efficiently   decision, find another job or start   Machines were built at night   and dreams.”    continue to evolve with them as
        maintained and supported IT   a business!                   with family members’ helping                                their technology needs change.
        system. NETCONFIG’s strengths                               out. Growth happened, business   NETCONFIG has an ongoing   Their loyalty to us and continued
        include an extremely high level of   The company started in   boomed, their next move was to   programme of instilling the   support is evidenced by their
        technical expertise, innovation,   Iain’s sister’s rented house as   Surrey Park and finally to their   company’s culture and values in   continued partnership with us
        research and development.     a “One Man Band” and used     new home at 28 Essex Terrace in   employees. Consequently, the   as their preferred technology
                                      the assistance of a friend when   2015, which now houses over 70   company is producing employees   provider.
          NETCONFIG began in          needed. After moving to his own   dedicated staff.          of the highest integrity, moral
        1999 during the Y2k bubble    house and operating from home,                              standards and ethics. The      NETCONFIG’s reputation
        burst when many information   it was not practical to have staff   OUR LEADERS            NETCONFIG culture itself      as a business that provides the
        technology companies were     inside the house. So a cottage was   Iain is an active and forward-  begins during the employment   right solution for its customers
        floundering, and the world                                  thinking leader who is passionate   process. From inception of   speaks for itself. Many of their
                                                                    about providing efficiently   employment all employees are   customers trust the company
                                                                    maintained IT support and     inculcated with the values of   to continuously upgrade and
               Choose an IT Business Partner that                   services.                     making a difference to the world.   maintain their systems with
                                                                                                                                many being repeat and ad hoc
          will take ownership of your technology need                Erica Floweday joined the team   OUR CUSTOMERS             business partners as part of the
                                                                    in 2003 becoming operations    NETCONFIG’s main approach    customer base.
             and provide you with the right strategy                director – converting boxes into   has always been, look after the   NETCONFIG has been
                                                                    chairs and implementing sound
              and support for your business’s goals.                business systems.             customer and the customer will   recognised by as a leading
                                                                                                  look after the business.
                                                                                                                                provider winning the Microsoft/
                                                                     In 2016, Wayne Erradu was                                  Westcon Partner of the year
                                                                                                   “We pride ourselves on the
                                                                    appointed as technical director   relationships we have created   award in 2018.
                                                                    to mentor the technical team and   with our customers. Through   “We have been recognised by
                                                                    fulfil the technology goals of the   their support of our vision to   Microsoft as a Gold Partner
                                                                    business. Explains Wayne about   become the best technology   in four competencies. This is
                                                                    his journey with NETCONFIG,   service provider in KZN, they   an achievement in itself, as
                                                                    “I joined the team in 2012 as   have made us what we are today,”   recognition by Microsoft as a
                                                                    the junior in the senior team.
                                                                    The work kept on coming and I   says Iain.                  leader in our field of expertise
                                                                                                                                through achieving these
                                                                    kept on learning. I loved it and   NETCONFIG supports
                                                                    enjoyed every minute of making   approximately 195 clients   competencies is not easy,” says
                                                                                                                                Erica.
                                                                    a difference to our customers. My   ranging from 10 to 250 end users.
                                                                    colleagues moved on and I rose   These clients’ industries range   “We are the only one of two
                                                                    up the ranks to take on bigger   from insurance, clearing and   SonicWall Gold partners in
                                                                    projects.”                    forwarding to logistics and legal   KZN and have partnered with
                                                                    OUR EMPLOYEES                 services.                     SonicWall for over 15 years as our
                                                                                                   “We enable these businesses to   IT security solution of choice for
                                                                     NETCONFIG currently                                        businesses”.
                                                                    employs over 70 remarkable    succeed by leveraging technology.   THE FUTURE
                                                                    people and growing. The average   Our goal is to allow our clients
                                                                                                  businesses to grow so that we can
                                                                    employee age is 24 years old,   grow with them. Every day, the   “We have managed to wade
                                                                    with a mix of both experience   systems we design and implement   through 20 years of business
                                                                    and junior staff members. The   allow them to work efficiently   in the ICT sector, which is
                                                                    company is agile and flexible to                            dynamic and at times volatile.
                                                                    its customers by ensuring that all   so that they can focus on the   We therefore aim to be a 100 year
                                                                                                  business of entrepreneurship and
                                                                    its employees are certified and                             plus business and to evolve as
                                                                    experienced in the technologies   ultimately getting their goods   technology evolves around us.
                                                                                                  and services to market within
                                                                    provided.                                                   We pride ourselves on being able
                                                                                                  KwaZulu-Natal and the world.”   to build robust and stable systems
                                                                     “We started an internship
                                                                                                   The company is an early adopter
                                                                    programme in 2017, which aims   of the latest technology and   and solutions that stand the test
                                                                    to skill these individuals and                              of time,” concluded Iain. 
                                                                    to get them employable in the   therefore can always ensure that
                                                                                                  customers are at the technology
                                                                    IT industry. As KwaZulu-Natal                               www.netconfig.co.za
                                                                    has limited IT skills, we decided   forefront. Amongst the client



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