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ROB KELSO









                ob Kelso is the chief executive officer of   into a business where I feel we have a daily impact   operations.  “We’ve obviously had a number of
                SA Home Loans. He is a proud  ‘Durban     on our clients and the people around us.”       challenges in KZN and South Africa in recent years
                boy’ who was schooled at  Westville Boys                                                  where we as a business had to come together. If
                                                          In addition, as a corporate citizen, SA Home Loans
         R High School and then studied for a BCom                                                        you as a management team are seen as present
                                                          prides itself on  being  an active and positive role
          at University of Natal, Howard College campus.                                                  and engaged, that gives people the confidence to
                                                          model to the people and the communities it serves,
          He qualified as a chartered accountant in 2001,                                                 ride out those tough periods.”
                                                          which is equally important to him.
          completing articles at the Deloitte Durban office
                                                                                                          SA Home Loans are true believers in KZN’s potential
          and thereafter spent two and a half years in the   On a professional level Rob counts among his
          audit and consulting practice.                  accomplishments his participation in the team   as an employment and lifestyle destination of
                                                          that built the SA Home Loans business from a    choice in the country. Rob said, ‘We are that rare
          Rob has been with SA Home Loans for 19 years and   small ‘newcomer’ into an established player in the   animal with a financial services head office here in
          during this time has worked across the breadth of   national housing market, and widely recognised as   KZN, and the potential is enormous.  We have the
          the organisation including ten years as the chief   the preeminent securitisation issuer in the country.   skill sets, there are people who live here and who
          financial officer. In this position he focused on                                               want to live here. The question is, ‘How do we get
          entrenching and diversifying the securitisation   CAREER DEFINING MOMENT                        everyone to work together to reclaim that space?”
          and funding platform of the business, which he
          says is ’the life blood of what we do’. Rob then   Rob says that the biggest career challenge he has   A ROLE MODEL
          moved into the chief operating officer role, where   faced was the global financial crisis back in 2009   Rob is guided to achieve by a number of principles.
          he spent five years looking after the broader   and 2010, which had a profound impact on SA     At a personal level he is inspired by the people
          operations across the group, before being       Home Loans, a relatively small, non-bank lender at   closest to him, and strives to act in a way that is
          appointed CEO in 2021.                          the time.
                                                                                                          admired and respected by his family and those
          His role is to execute on the strategy of the   “The global financial markets were in turmoil and   around him, and which is true to his faith – no
          business across the SA Home Loans group, which   liquidity was really tough to come by. As a young   matter the role.
          includes the home loan, short term insurance and   newly  appointed  CFO  that  was  a  career  defining   To accomplish these goals, the best advice Rob
          life insurance pillars.                         moment in terms of the pressures and the lessons   has adopted is to ‘Be true to yourself’ and to be
                                                          learned. But while stressful at the time, invaluable
          CHANGING LIVES                                  in terms of moulding and forging a way forward.   consistent and authentic in all avenues of life. “It’s
                                                          Crisis often does teach the best lessons, and I look   great to have role models and people you look up
          Its unique position as a Durban based financial   back at that period and say it was unpleasant, but   to who have been successful. However, if you’re
          services head office and a national pioneer in the   for  the business and personally,  it was a hugely   going to be successful, you can’t emulate others
          securitisation markets is, said Rob, what attracted   valuable growth experience.”              or be something that you’re not. In leadership
          him to SA Home Loans. “It was a rare opportunity                                                that is a principle I hold quite close. I need to
          in Durban to get into a business, which was in   While every business has its tough patches, the   present in my professional career as I am in my
          financial services, in the debt capital market   property market is cyclical so there is a continual   personal life, so be true to my values, my morals,
          side,  and  which  was  pioneering  and  offering  an   need to motivate and keep people focused within   and my frameworks. An important cornerstone
          investment banking type of career.”             the business. “As a team, good times are easy, the   for me is to be able to say I deliver that in every
                                                          tough times are where the true mettle shows. If   aspect of life.”
          Much of Rob’s career with SA Home Loans has     you build a team that trusts each other, who trusts
          been driven and inspired by the positive impact   the journey you’re on and doesn’t start to question   He believes  in the  power  of asking the  question
          that the business has on people’s lives, especially   the strategy or the direction as soon as things get   ‘what is best?’. “What is the best about the person
          first-time home owners.  “Our mission statement   tough, that’s a big step in terms of managing and   we work with? What is the best about the country
          is about changing lives; it’s about creating home   getting through obstacles,” explained Rob.  where I live? I think that changes the narrative
          ownership for all South Africans. That is a purpose                                             somewhat.  There’s a lot to be positive about if
          which really resonates with me and has taken me a   In  addition,  SA  Home  Loans  are  believers  in   you slip through the negativity, which I think we
          step beyond investment banking and accounting   ensuring that everybody is engaged in the business   should all be looking to unlock,” concluded Rob.
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