Page 3 - KZN Business Sense 9.2
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STRIVING FOR EXCELLENCE





             humelela Msomi, the CEO                                                                                            is really inspired by results. He
             of Natal Razor and Wire,                                                                                           said, “As the saying goes ‘you love
        Ppassion for business started at                                                                                        it when a plan comes together’.
        an early age. He explained that he                                                                                      When you start to see results, it’s
        has always loved trading and this                                                                                       positive reinforcement and gives
        led him to acquiring a wire supply                                                                                      you the edge that you are actually
        and installation company which is                                                                                       doing the right thing. Because we
        based in New Germany, Pinetown.                                                                                         are focused on fencing, we found
                                                                                                                                that when everyone else started to
          Phumelela was born in Durban                                                                                          get quiet, we still had work because
        in October 1992 and spent his early                                                                                     people knew us as the fencing
        childhood in Richards Bay where                                                                                         guys. We are the go-to guys for this
        he completed his primary school                                                                                         service. The fact that we remained
        education. On his family’s return                                                                                       focused and consistent helped us
        to Durban, he attended Durban                                                                                           achieve successful results.”
        High School (DHS) from where
        he matriculated. He then went                                                                                            Msomi explained that having
        on to study BCom Accounting at                                                                                          to make the shift to getting more
        the University of KwaZulu-Natal                                                                                         resources and more people was a
        Westville campus.                                                                                                       scary process. He says that he was
                                                                                                                                concerned that whether or not this
          While Msomi was at DHS,                                                                                               investment had the potential to
        he ran the school tuck shop                                                                                             work or if he was going to fall flat
        for three years and also cut                                                                                            on his face.
        hair. He added that his father
        recently reminded him that                                                                                               He says, “Business is not easy, it
        his love of trading started in                                                                                          is a tough industry but the ability
        primary school. “My cousin                                                                                              to persevere is the greatest piece
        and I started a business called                                                                                         of advice that someone can give
        Cousin’s Car Wash – so there                                                                                            to you… As the saying goes, ’you
        was always a fascination with                                                                                           can’t lose what you don’t have’. A
        business – in time this interest                                                                                        lot of people are afraid of losing but
        was able to manifest itself in the   Phumelela Msomi, the CEO of Natal Razor and Wire                                   they haven’t even started. They are
        opportunities that we took.”                                                                                            so caught up in fear that they don’t
                                                                                                                                take opportunities. Persevere, be
          Msomi explained, “My         “I will never forget. I arrived for   Commenting on the challenges   different product types. We have   bold, back yourself in what you
        university direction was initially   the meeting dressed in a suit and   that he has faced, Msomi   always maintained that fencing   choose to do.”
        in the accounting field but this   a tie – which was hilarious in the   explained that similar to most   is our core and I think that that
        course of study was preparing   construction industry. I went in   small businesses cash flow is an   has helped us to be successful. We   To relax, Msomi says that he has
        me more for my own business.   and explained how I was going   issue – especially as he is building   have mastered fencing.”  three outlets – family, friend and
        I was always studying to go into   to do this fencing project never   up an entity. Another challenge                   Flix (Netflix). He enjoys spending
        business, our family had a small   having done fencing in my live,”   includes growing the business   When asked about his   time with his family and with
        construction business at that time,   explained Msomi with a smile.   beyond the direct work, which   management style, Msomi   friends. In addition, he says that
        which I wanted to join.” However,   “And yes, these guys were good to   requires working on the business   explained that this is directed at   watching sport on television or
        says Msomi    he actually started   me and gave me the opportunity   rather than in the business.   guiding people to find out who   bingeing on a series helps him
        his own business when he was   – I made a lot of mistakes on the                          they are and where their strengths   destress. Msomi has a two- and-
        in second year university and   project but eventually I ‘decked’ it.   Msomi explained that this was   are. “As we have expanded, we have   half- year-old son with whom
        completed his first project while   As they say the rest is history. Up   a major challenge as customers   employed new people. So rather   he loves to play. “These things
        he was still at university.”                                get used to dealing with you   than giving people job roles and   help me get my mind right when
                                      until today – ten years later they
          Msomi commented that after   are still my clients and we still do   personally. He added, “There is   descriptions, I am flexible in my   everything is falling apart around
                                                                    goodwill because customers like
                                                                                                                                me,” he commented.
                                                                                                  approach and see what tasks allow
        completing the project he had   work for them.”             to deal with you. Once you start   them to thrive. Once I see that they
        earned a decent amount of money   That first opportunity allowed   putting other people as the face   are strong in a particular area, I   In conclusion, Msomi says that
        for a student. “I realised that from   Msomi to learn about the fencing   of the business or responsible for   allow them to focus on that role. It   more than a motto he has a belief
        that point on that I didn’t want   industry and opened the doors   tasks that you would traditionally   is important to shift people in the   system that he lives by which is to
        to complete the whole CA route   for him to grow in the industry.   do, this does become a challenge.   direction where they will really   ‘strive for excellence’. He explains,
        but that I would prefer to go into   Natal Razor and Wire was   So, delegation was really a major   grow. I really believe in not having   “As you strive for excellence, as you
        business.”                    established in 1995 by Dan van   hurdle but fortunately we are   a fixed approach but letting people   strive to do better, you begin to
          After he completed his      Niekerk who initially was a client   finding our feet.”     grow into their capabilities.”  distinguish yourself from others. I
                                                                                                                                think a lot of people are obsessed
        studies at UKZN, he still had   of Msomi’s. “He was a very good   Speaking about his strengths,   Msomi’s own role he says is to   with getting opportunities and
        no real direction apart from   man who recently passed away.   Msomi says that he has always   network so that he can cultivate   assistance from government but no
        knowing that he wanted to be   He mentored me in the industry   been really focused and really   new and existing relationships in   one is focused on what value they
        in the construction industry. He   – teaching me the ins and outs   stubborn in his approach, which   order to continue to bring work in.   give. As you develop excellence, as
        explained, “Funnily enough a   of fencing. When he got sick,   he believes has been important. He  He explained, “We want to ensure   you work on your excellence, you
        friend of mine was working for   the opportunity arose for me to   explained that a lot of people have   that we continue to build and   begin to add value to others and
        this business (Natal Razor and   acquire the business – after a long   come to him with opportunities   establish those relations to grow
        Wire) back at the time and there   period of time of engagement   to try and persuade him into   the company.”          give value.” 
        was an opportunity to do fencing   with him I was eventually able to   different markets. “We have
        for a mid-sized construction firm   acquire the entity which bought   been resolute – we only do fence   As growing the company is a   E: info@mawalaholdings.co.za
        based in Pinetown.”           me to this point.”            – although we have a variety of   major goal, Msomi says that he   W: www.mawalaholdings.co.za























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