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People
SETTING THE BENCHMARK
Part of the internationally recognised, Red Carnation
The Oyster Box has set the benchmark for providing
five-star business and leisure facilities in Durban Hotels Collection, The Oyster Box is proud to have
and KwaZulu-Natal. From accommodation, to dining been accredited as the first company to achieve
establishments and The Spa, The Oyster Box has set Investors in People’s new Gold Standard across
unprecedented standards of excellence in service its entire worldwide operations since 2010. The
and delivery that are renowned locally and abroad. Investor in People award is given to a business that
demonstrates that people are at its heart and crucial
The investment involved in the re-building and to its success. Furthermore, it must demonstrate
renovation of the iconic Oyster Box 11 years ago, was
one of the most significant private investments in a that it has robust systems in place (which are
hotel property in Durban and KwaZulu-Natal in 30 externally assessed), to ensure that its employees
years. Over the past 12 years, The Oyster Box and are able to play their part in helping the business to
The Spa at The Oyster Box, have won numerous meet its goals.
national and international awards, putting the Training and Development
property firmly on the global tourism radar and
contributing significantly to visitor/tourism numbers With its Corporate Investors in People status at
for the City of Durban and the Province. Gold Standard, The Oyster Box’s Training and Deve-
lopment Plan links directly to its business goals and
These include: strategy which is communicated openly to all of its
Voted No. 2 Top 3 Africa Resort Hotels – Travel + people. Everyone works toward the same main goals:
Leisure ‘World’s Best’ Awards 2021 to match the quality of service to the outstanding
One of the Top 100 Hotels in the World – Travel + and superior quality of its product – with no fuss!
Leisure 2021
South Africa’s Leading Luxury Hotel – World Environment
Travel Awards 2021 Across the globe, a dramatic shift has occurred
Voted one of the Top 30 Hotels in Southern Africa in the way people look at the world. People are
– Condé Nast Traveller Readers’ Choice Awards more aware of the effect they are having on the
2021 environment and it is becoming progressively more
difficult for travelers to leave only footprints.
With 86 luxurious rooms, suites, including a
Presidential Suite and villas to choose from, The Through the implementation of its Green Policy
Oyster Box can accommodate the varied individual and ongoing efforts, The Oyster Box is committed
needs of every type of visitor. The hotel’s dining and to ‘green best practice’, the effects of which it is
relaxing facilities include: hoped, will make The Oyster Box one of the most
The Grill Room, with executive chef, Kevin Joseph ‘environmentally-caring’ hotels in Africa.
at the helm, has always been the epitome of style Community
and fine dining in Durban
The beautiful Ocean Terrace overlooking the The Oyster Box sees itself as an integral part of the
rolling Indian Ocean - perfect for families, groups broader community in which it operates, as well as
and more casual dining within the communities in which its staff members
The Palm Court - perfect for informal meals and reside. As a result, all the hotel’s CSI projects
the sumptuous traditional High Tea, served daily are aimed, not only at improving the quality of
The Oyster Bar is the perfect place for fresh Sushi the lives of the less fortunate and needy in these
and seafood, light meals, tea and scones, pre- communities, but also as assisting recognised
dinner drinks and freshly harvested oysters. charities, wherever possible, to meet the ongoing
The Lighthouse Bar is a place is unwind over financial and material demands required to carry
cocktails or sundowners out their valuable work.
The Chukka Bar has its own entrance and is
The Oyster Box’s only smoking venue. The Staff from across all departments (and usually
perfect place to end an evening over a whiskey different staff members each time), regularly go out
and a cigar to assist with the distribution of items such as linen,
The Spa at The Oyster Box – an award-winning towels, slippers, uniforms etc. to various charities.
haven of tranquility offering a range of wellness This way ‘The Oyster Box Family’ becomes part of
and beauty treatments ‘the solution’, in their own communities.
www.oysterboxhotel.com 121
