Page 3 - KZN Business Sense - Vol4 No1 - eBook
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FULFILLING A PURPOSE IN KZN






                 e are excited about   conventional if it’s not working.   effective and convenient methods   and lending facilities, structured   of our relationship managers and
                 Africa’s possibility.   Seeking knowledge from cradle to   we can offer them,” adds Imraan.  working capital finance,   our universal banking approach,
        WAs a bank with an            grave and continuously learning                             commercial property finance,   we are able to provide excellent
        established footprint in 20 African   from my mistakes; sustains my   Retail Banking – Simphiwe Khoza   merchant transaction solutions,   client service and solutions globally.
        countries, it’s no exaggeration to   personal vision. This attitude to    Retail banking comprises   fleet finance, insurance and   We understand where our clients
        say that Standard Bank plays an   life, I believe, is one of the reasons   of the following customer   financial planning and fiduciary   are in their investment lifecycle and
        important role in driving growth   for my success.”         segments: Small and Medium    advice. Furthermore, we also offer   they are at the centre of what we do.
        and innovation on the continent.                                                          Shari’ah banking solutions from   Our cultural drivers are centered
                                       “My leadership style has     Enterprises, Private Banking,
          Imraan Noorbhai, Standard   changed as the demands of the   Prestige and Middle market   the most elementary of savings and  around the three pillars: living the
        Bank Provincial Head KwaZulu-  modern world have evolved. I am   offerings and non-relationship   investments to the most complex   client experience; collaboration; as
        Natal says, “We see ourselves   passionate about the philosophy   banking products and services.   of commercial transactions such   well as openness and trusting, thus
                                                                                                  as our FECs which launched in the
                                                                                                                                helping us in creating impact in the
        as more than just a bank and   of servant leadership and strongly   Whether you want to transact,
        measure our value beyond      believe that it is through the   save or borrow, Standard Bank   last 18 months.          societies within which we operate.
        financial outcomes. By using the   practise of serving the people that   Retail Banking has a tailored   It is clear that the products and   Wealth – Mano Singh
        fundamental power of financial   serve our customers that we are   financial solution for you. We   solutions we offer are designed
        services, we have been able to   able to make this bank a great   have recently enhanced our   to enhance the experience of our   Standard Bank Wealth KwaZulu-
        make many positive contributions,   place to work, a great place to bank   online banking solutions through   customers and facilitate growth   Natal seamlessly delivers wealth
        socially, economically and    and a great place to invest. I have   our digital platforms. Our   in this exciting province. In   solutions to our clients to Protect,
        environmentally. Every Standard   learnt that the team approach is   representation spans across all   doing so, we understand that our   Grow and Manage their individual
        Banker plays a part in delivering   key, where collaboration paves the   municipal boundaries within   commercial success and social   needs. In doing so, our purpose
        our purpose and it is through this   way for ultimate success.”  KwaZulu-Natal, represented   relevance over the long term   is to provide financial peace of
        commitment that we continue to   “Putting our clients at the centre   by six geographic regions   depends on placing our clients at   mind by enabling our clients to
        contribute to the prosperity and                                                                                        achieve their wealth ambitions
        wellbeing of the societies in which                                                                                     through best of breed solutions
        we operate, positively driving                                                                                          in our various suites: Investment
        Africa’s growth in a sustainable                                                                                        (Investment Planning, Offshore
        and inclusive way.”                                                                                                     Investing, Online Share Trading),
                                                                                                                                Insurance (Short term; Life)
          On a personal level, Imraan                                                                                           and Fiduciary (Wills and Estate
        attests the need to keep learning                                                                                       Planning).
        and questioning. He is never
        satisfied with the basics and                                                                                            Our advice framework is
        always demands to know more,                                                                                            designed to deliver our services
        ask more, and seek more.                                                                                                and solutions (Individual and
        His quest is to have a better                                                                                           Commercial) through our trusted
        understanding of the environment                                                                                        financial experts with simplicity
        within which he operates, and                                                                                           and impactful service, while
        how things connect with each                                                                                            enriching people’s lives in a long
        other in the global village.                                                                                            term relationship built on the core
                                                                                                                                value of trust.
          Over the years, this philosophy
        has driven his career path.                                                                                             Wealth and Investments
        Imraan studied at the University                                                                                        – Lisa Forster
        of Durban Westville, where he                                                                                            Our Wealth Management
        completed his formal studies as an                                                                                      Philosophy centres on managing,
        accountant. He then served articles                                                                                     growing and protecting the
        at Desai Jadwat Inc before joining                                                                                      generational wealth of our clients
        the motor industry as general   Left to right: Lisa Forster - Wealth & Investments; Hameed Noormahomed - Business Banking; Nathan Govender   and their families. Our goals-
        manager.                      - Commercial Banking; Simphiwe Khoza - Retail Banking; Imraan Noorbhai - Provincial Head, KZN; Brian Busse -   driven investment approach
          His career at Standard Bank has   Head Credit; Thabisa Nkanzela - Head Finance and Mano Singh - Wealth.               allows you to take a long-term
        spanned various roles from sales                                                                                        view of your investments, whilst
        and distribution, management   of everything we do remains the   i.e. Dolphin Coast, Hibiscus   the centre of everything we do,   simultaneously meeting your
        accountant, financial manager   key to our success. We remain   Coast, Drakensberg, Msunduzi,   and ensuring that the outcomes   short-term lifestyle needs.
        and finally director finance for   inspired by our purpose which   Zululand and eThekwini Areas.   of our activities are a catalyst for   As your financial partner,
        Customer Channels PBB SA.     is to improve lives and fulfil   We are always ready to serve you   growth on this continent we call   our aim is to accompany you
        Imraan was nominated as a Star   aspirations across Africa. We value   through our digital, self service   home. This is achieved through   through each stage of your life,
        and Super Star performer during   interactions above transactions.   and branch channels."   the expertise of our Account   giving purpose to your wealth
        this time.                    We are progressive, pioneering,                             Executives, Account Analysts and   and ensuring you can leave a
                                                                                                  Customer Service Consultants
          In 2010, Imraan was appointed as   and unlocking Africa’s potential.”   Business Banking   as we are able to deliver a holistic   lasting legacy.
        Head Retail Banking in KwaZulu-  Imraan is supported by a   – Hameed Noormahomed          customer value proposition to
        Natal and progressed to Provincial   committed leadership team   As South Africa’s leading   our Business Banking customers   We live in a place pulsating
        Head in 2015.  During this time he   with Hameed Noormahomed as   Business Bank, our Business   which includes an understanding   with pride and possibility.
        was successful in being nominated   Head Business Banking, Nathan   Banking segment within   of the ecosystem within which   Where others see challenges,
        for three prestigious leadership   Govender as Head of Commercial   KwaZulu-Natal comprises   they operate.             We see endless opportunities.
        programmes facilitated by GIBS   Banking, Simphiwe Khoza as   five suites spanning the entire
        through which he gained global   Retail Head KZN, Mano Singh   province namely; Dolphin,   Commercial Banking           Where others see diversity,
        leadership banking exposure   as Wealth Head KZN and Lisa   Hibiscus, eThekwini, Msundusi   - Nathan Govender           We see strength.
        through emersions in New York,   Forster as Head of Wealth and   and Zululand.  We offer business   Our purpose as Commercial   This is our Africa.
        China/ Hong Kong / Nigeria and   Investments KZN.           solutions across conventional   Banking is to create and deliver   This is our home.
        London.  He has also enjoyed   “Through these dedicated units   banking to meet our clients   value to our entrepreneurial clients,   Together we move Africa
        many international learning                                 business needs, savings and   providing them with financial and   forward. 
        experiences with the latest being to   with specialist staff, we offer a   investment options to help them   non-financial solutions as partners
                                      wide range of solutions to our
        Berlin and Stockholm during 2017.                           achieve their business goals   for growth within and outside
                                      customers, from the most basic to
          Imraan says, “I challenge the   the most sophisticated of financial   and business loans to meet   of South Africa. We support
        status quo; always seeking better   services. Our aim is to ensure that   both their short and long term   businesses with a turnover of
        ways to get the job done and   our customers’ requirements are   financial obligations. These   between R300 million and
        the need to move away from the   always met through the most cost   include transactional accounts   R1.3 billion. Through the expertise




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