Page 16 - KZN Business Book Vol.3 No.2
P. 16

KZN


            KwaZulu-Natal
            Business Chambers Council
        UNDERMINING LEADERSHIP CAPABILITY


                     Musa Makhunga,   accounting, psychology, etc., that’s   oen rub people the wrong way   no one would regard exercising   charge’ with competencies that
                     Managing Director -  all one will know, one’s specialist   but expect right results. Anyone   these courtesies as being warm   will allow them to be eective in
                     HR Matters (Pty) Ltd
                                      area. is begs the questions,   who has been exposed to people   and fuzzy.                 executing their responsibilities in
                                      where, when and how do those   dynamics 101 could tell from a                               this new order. However, many a
                                      people who specialise in specic   distance that if those in charge had     e situation for us is worsened   business doesn't do this because of
                                      elds outside of humanities get to   been exposed to the basics of how   by our cultural upbringing. Our   the assumption that because this
                                      appreciate and work through key   to get through to people, some   gender, race, ethnicity, language,   person has this qualication they
                                      theories of human behaviour    challenges could be avoided.   and economic disposition keep us   should be able to manage and lead
                       T    he          e irony of our education and     Of course there is always the   interpersonally illiterate in   bad news for you, the person is
                                                                                                                                  without a problem. Sorry I’ve got
                                      dynamics?
                                                                                                    apart so much that we become
                                                                                                                                  only qualied in only one area of
                                                                     possibility that people skills
                                                                                                    encounters with each other. e
                            linearity
                         of our       training approach is that as soon   development happens as a result   workplace becomes this rst place   knowledge or technical
                                      as the engineer qualies, she gets
                                                                                                    where people have to cooperate
                                                                     of one’s social environment.is
                                                                                                                                  specialisation with minimal or at
                         education    allocated a team with whom to   could be as a result of a family   with others in order to realise   worst no skills in leading people
        and training undermines the   work. And the psychologist gets to   business, interacting with a huge   work goals and objectives. is   and managing things around
        supervisory, management and   work alone − as a specialist who   family with many siblings or   poses challenges to those in charge   them. is is all because of the
        leadership capability of      people go to once things have   relatives, or in leadership roles in   but illiterate in people skills to get   linear nature of our education and
        organisations.                gone awry.                     church, community and even in   diverse members of teams to value   training from primary to tertiary
                                                                     school.                        each others' dierences.      levels. is undermines the
          My chosen trade is that of a     Do you see the irony? e                                                               supervisory, management and
        human potential development   person who has never been        I believe some countries’      I started my career with one of   leadership capability of
        practitioner in the workplace   trained in the use of language ends   education and training is such that   the key industry players here in   organisations.
        context. Consequently, I oen nd   up with people to lead. e person   everyone up to undergraduate   KZN. I was fortunate that the
        myself in conversations that   trained in human behaviour    level studies humanities and   company invested a lot in training     It is not dicult to tell an
        critically look at how team leaders,   dynamics sits behind a closed   sciences alike and only specialise   team leaders, foremen,  organisation that invests in
        managers and executives could   door in air-conditioned consulting   thereaer. is ensures that all   supervisors, and executives in the   building this capability from one
        better utilise the talents of men   rooms with no team to manage   citizens appreciate their national   art of leading people as a way of   that doesn’t. ey spend less time
        and women under their         except their receptionist.     and global history of people, way   making up for lack of formal   on unnecessary and avoidable
        stewardship. On many occasions                               of life, and art, while at the same   training in people skills.   labour disputes, have high
        this happens on the back of     e converse is also true, you do   time developing technical skills   Interestingly that was still in a very   productivity levels and have
        observations of some          get a behaviourist who is great   necessary to solve humanity’s   autocratic social setting, where   positive workplace experiences.
        organisations’ ineectiveness and   with people but is as blind as a bat   problems.  In this way, people   control and command was the   Customers or clients feel the
        avoidable ineciencies that result   when it comes to numbers. How   learn and develop a sense of how   only way. ings were easy then:   positive dierence when
        in dysfunctional team setups.  does he balance his nancial   to always integrate science and art   seasons were predictable, markets   interacting with employees at
                                                                                                                                  various interface points.
                                      books? Stories abound of trust   to produce sustainable and   were stable, people were receptive
          My personal view is that these   accounts that don't add up with   innovative solutions. People are   and did not question authority.     As you can conclude, building
        dysfunctional setups happen   lawyers and failed professional   better informed by the time they   ere was only one source of   the supervisory, management and
        partly as a result of the     practices. ese are oen due in a   have to decide which area of study   information and ‘truth’. at   leadership capability depended on
        personalities of individual   big part to a lack of accounting   to specialise in.          situation, however, was short-  individual organisation’s appetite
        managers but in the main, the   and mathematical skills of the                              lived, and things changed.    to invest in this skill. We hold the
        cause is the linearity of our   owners.                        In our case we become Cyclops,                             view that if the education and
        education and training.                                      the one eyed giant in Greek      Organisations now operate in a   training of all professions included
                                        Back to organisations’       mythology, as we jealously ply our   democratic, open society and in a   training in people skills, all
          In South Africa, we are given   ineectiveness and avoidable   trades in our areas of     digitally connected environment   organisations would fare better
        the choice to develop in the  ineciencies. Most of these    specialisation. is blinds a lot of   with multiple sources of  in the market place through
        humanities or the sciences. As   problems come about as a result of   otherwise very bright people to   information, high awareness of   appropriately marshaling
        each student progresses from   a lack of schooling on how to get   the importance of practising   basic human rights, where   energies of people under their
        primary through to tertiary levels,   through to people in a way that   simple universal courtesies that   authority is questioned and   supervision.
        each stays with their specialist   excites, inspires and motivates   win the minds and hearts of   challenged more. I would expect
        choice. If one decides to pursue   them to willingly and ably go   people. If our education and   organisations to invest more in   T:  083 2516704
                                                                                                                                  musa@hrmatters.co.za
        studies in engineering,       about their work. ose in charge   training approach were integrated,   empowering their ‘people in   www.hrmatters.co.za

        ILEMBE CHAMBER OF COMMERCE 2017/18 OFFICE BEARERS

        X     olani Gumede has been   retail, construction and the   (1995-97) and has previously been   valuation company specialising in   Driefontein, and his family’s
                                      agricultural sectors.
                                                                     employed by Siemens in Munich
              elected as the new
                                                                                                    mass appraisal in KZN.
                                                                                                                                  cottage in Sheeld Beach. He is
              President of the iLembe
                                                                                                                                  teenage son. Phil is a keen golfer
        Chamber of Commerce, Industry                                (Germany), Grinaker Projects &     In his role with IFA, Phil has   married to Elaine and they have a
                                                                     Properties (South Africa), Nokia
        & Tourism at a Board Meeting                                 Networks (Finland).            overseen IFA’s world class    and passionate about promoting
        that took place on the 22nd of                                                              investments into our region,   golf tourism into the region.
        March 2017. Xolani takes over the                              Xolani is married to Yoliswa and   including Zimbali Coastal Resort,
        reins from Dominic Collett, the                              the couple have two teenage    Zimbali Vacation Club, Fairmont     Brigitte Vorster, a newly elected
        outgoing President. Dominic will                             children. Yoliswa is a judge in the   Zimbali Hotel & Resort, Fairmont   member of the iLembe Chamber
        continue his involvement with the                            iLembe edition of e           Heritage Place, Zimbali Suites and   Board, holds the position of
        organised private sector, amongst                            Entrepreneur Competition.      the Zimbali Oce Estate.      Senior Manager (Accounting and
        others as a Board Members of the                                                                                          Financial Advisory) with Deloitte
        iLembe Chamber, as Chairperson                                 Phil holds the position of Senior                          & Touche, KZN.
        of the KwaZulu-Natal Business                                Vice President Operations
        Chambers Council (KBCC) and as                               (African & Indian Ocean) for IFA
        the business representative on the                           Hotels & Resorts. He was educated
        KZN Economic Council.                                        at Durban High School and has
                                                                     tertiary qualications in
          Xolani has been a member of                                Engineering Surveying, Property
        the Chamber’s Board and Vice                                 Valuations and Real Estate. Phil is
        President of the Chamber for the                             a Registered Fellow and a past
        past two years.                 Xolani and Yoliswa Gumede    President of the South African
                                        He is Chairman of Gumede     Institute of Valuers.
          Phil de Sylva has been elected as   Development Group, a project
        Vice President whilst Brigitte   management and property       He is a founder Board Member
        Vorster is the new Treasurer.  development company with oces   of the iLembe Chamber of
                                      in South Africa and Mozambique.   Commerce, Industry & Tourism.
          Xolani is the founder and CEO   Xolani holds a Masters Degree in
        of Cappeny Estates, South Africa’s   Project Management from the     Aer a stint with Marriott
        largest 100% black-owned      University of Southern         Properties, Phil acquired PDS   Phil de Sylva
        commercial strawberry farm.   Queensland, Australia. He studied   Property Consultants CC, and     Phil’s roots are rmly imbedded
        Over the past 18 years, Xolani has   international business and   build the business up into the   in the region, having grown up on
        managed various businesses in the   management at CDG in Germany   largest privately owned property   Hopewell Farm, bordering   Brigitte Vorster





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