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252  10  Making Training Educational for Zoo Visitors

  VetBooks.ir  of non‐domestic species, many will utilise     section of its bird show to parrots talking and
                                                     performing impressions. The audience find
            domestic species (e.g. rabbits, goats, sheep) in
            their educational programmes. Unfortunately
                                                     specifically to see the speaking parrots
            the use of native species appears to be some-  these performances entertaining and return
            what rarer in educational programmes,    (Spooner 2017). Whilst knowing that a par-
            although it is certainly not unheard of (it is   rot can talk is not the desired outcome of the
            more common in Australasia). An informal   show, it is hoped that although visitors came
            survey of zoo websites from each continent of   to see a talking parrot they may also have
            the world (Table 10.2) indicates the predomi-  gained some biological or ecological under-
            nant use of mammalian species, in particular   standing about parrots and other species.
            pinnipeds, giraffes (Giraffa spp.) and big cats,   Likewise, unnatural behaviours can be used
            followed by a range of birds, whereby far fewer   to raise awareness about activities such as
            examples  of  reptilian,  fish,  or  invertebrate   recycling by getting parrots to model respon-
              species were highlighted in marketing material   sible behaviours (picking up litter and putting
            for zoo displays or encounter programmes. In   it into an appropriate bin).
            a recent review of the use of zoo animals in   When considering animal performances,
            encounter programmes (Whitehouse‐Tedd    one of the most well‐known types is that of
            et al. 2018), a bias towards smaller, less active   sea lion (e.g. Zalophus californianus) shows.
            animals was determined for these encounters.   At Flamingo Land the sea lion show is one of
            This is likely as a result of increased handling   the most popular events, attracting just
            ability and safety (Fuhrman and Ladewig   under 25% of the park visitors (Spooner
            2008), but is somewhat at odds with the known   2017). The sea lion show (like the bird show)
            ability of larger, more active animals to hold   runs as a separate unit within the theme park
            visitor attention (Fuhrman and Ladewig 2008;   under the management of APAB Ltd (UK),
            Ward et al. 1998). However, in this respect, it is   and aims to convey a mixture of behaviours
            unsurprising that large, active animals such as   to entertain the visitors whilst imparting
            marine mammals, giraffe, big cats, and birds of     animal  facts.  Sea  lions  were  previously
            prey were frequently advertised as integral   encouraged to balance balls and bowling pins
            parts of zoo presentations and performances.  on their noses whilst a trainer explained
                                                     that they are only able to do this due to their
                                                     vibrissae (Figure  10.1).  All non‐natural
            10.3   The Behaviours and                behaviours such as catching hoops and balls
            Training Involved in Public              were explained thoroughly by comparing to
            Displays                                 the animals’ natural behaviours in the wild.
                                                     Whilst these examples have a clear entertain-
            Behaviours performed by animals in zoo   ment basis, they are attempting to bring key
            education and entertainment programmes   environmental issues to the general public on
            range from simple, natural behaviours such   their day out.
            as locomotion, to more complex natural    The most basic animal presentations
            behaviours  performed  in  either  natural  or   involve a zoo professional providing com-
            unnatural contexts, and up to entirely unnat-  mentary on what the animal is doing within
            ural behaviours (Table  10.3). The justifica-  an enclosure. This is the least disruptive type
            tion for incorporating entertaining and   of display as the commentator is merely
            anthropomorphic animal behaviours is often     providing a narrative and explanation of the
            that it draws visitors in; the hope being that if   animal’s natural behaviours, with the animal
            visitors are interested in something they   being free to choose which behaviour to
            will want to know more about it (Moss and     display (within the context of a captive envi-
            Esson 2010). For this reason, Flamingo Land   ronment). Animal talks fall within our pres-
            (Yorkshire,  UK)  still  dedicates  a  sizable   entation classification as they do not require
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