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122    Tasks for the Veterinary Assistant


          Physical restraint increases the competency of the veter-  Restraint of Companion
          inarian  and  technicians.  If  used  effectively  it  reduces
          patient stress and prevents harm to all. A calm, confident  Animals
          attitude by a patient’s handlers reassures an animal and
          elicits  cooperation.  Loss  of  temper,  yelling,  or  hitting   Restraint in the veterinary clinic has under gone a revo-
          can result in injury to staff or patient and is never appro-  lution of sorts. Gone are the days were we immediately
          priate. Skilled handlers always control their emotions   placed a companion animal into a restraint hold the
          and treat animals kindly but firmly and patiently.  moment their feet hit the exam table. Research has
            Although this chapter covers some of the major methods   shown this made pets and owners extremely anxious, to
          of physical restraint for dogs, cats, pocket pets, livestock, and   the point where both dreaded going to the veterinary
          horses, the reader is directed to texts, websites, and video-  office. The current trend is to make the visits as stress
          tapes devoted in their entirety to animal restraint.   and fear free as possible.
          Supplementary resources are listed at the end of the chapter.  This doesn’t mean that you never hold a leg or head,
            Restraint is much like ballroom dancing – it is a coor-  it just means that we are going to be more mindful of
          dinated effort. The veterinarian or technician takes the   how soon and how long those holds will last. It also
          lead; the assistant follows. In following, the assistant must   means we will be more mindful when an animal strug-
          anticipate the actions of the other staff member and   gles. We used to think “never give up, never surrender”
          respond so smoothly that the movements of the two are   when we restrained a patient, but now we release a
          seamless. For example, as a patient is lifted to the exam   patient after a certain length of struggle time and after
          table the restraint (dance) begins and must be main-  several tries. Instead, we try different holds, some
          tained until the examination is complete and the animal   restraint equipment and, if those fail, chemical restraint
          is returned to the floor (music ends).             may be needed such as sedatives, tranquilizers, or gen-
            There are some basic rules to observe while you are in   eral anesthesia. These drugs are safe to use on just about
          charge of restraint:                               all patients and many of them have reversal agents that
                                                             clear the effects from the patient, so they go home
          1.  Never take your hands or eyes off the patient. Watch   without feeling groggy or semi‐conscious.
             and listen to the patient for cues to it becoming upset.
          2.  Be aware of what the other personnel are doing;
             watch, listen, and anticipate their next moves.  Patient Defenses
          3.  Pay attention to the patient’s body language. Make
             modifications in restraint techniques to respond to   Before we go further, we need to discuss the arsenal of
             changes in the patient’s attitude.              natural weapons animals bring to the table. Cats and fer-
          4.  Modify the restraint technique to present the body   rets have sharp canines (Figure 8.1) and claws that cre-
             part that needs to be examined. This means you will   ate deep punctures that often become infected. Both
             be constantly changing the position of the patient   tend to bite numerous times and rake with their claws
             and the restraint technique used.               when fighting. Ferrets will often bite and not let go – you
          5.  Use your whole body when restraining, not just your   may have to put them under running water or dunk
             hands.                                          them into water to make them let go!
          6.  If you are losing control, let people know; “I’m
             losing it, or it is slipping out of my hand!” Never just
             let go as that is how people get hurt. Try to hang on
             as long as you can and perhaps that may be all the
             time needed to complete the procedure.
          7.  Always use minimum amounts of restraint first. Distraction
             techniques, easy handling from the beginning of the
             procedure, and advancing only as needed.


            Reflection

            Think of how a patient would feel if handled roughly
            and without compassion. How would they react?
            How would they feel? Then think of how you can
            alleviate those reactions and feelings as you learn
            restraint and then as you practice it throughout your
            career. How will you best learn “the dance” when it
            comes time to restrain a patient for a procedure?  FIGURE 8.1  Ferret dentition. Source: https://commons.wikimedia.
                                                             org/wiki/File:Buffy_teeth.jpg. Public Domain.
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