Page 72 - YOU CAN WIN - SHIV KHERA

RokZRooM Special ! You Can Win by Shiv Khera

♦ Responsibility without authority

A satisfied person is not necessarily a motivated person. Some people are satisfied with
very little. In this case, satisfaction may lead to complacence. Motivation comes from
excitement and excitement does not come unless there is full commitment.
New methods of motivation will not work till the demotivating factors are removed. Many
times, just removing the demotivating factors can spark motivation.

Motivators

What we really want to accomplish is self-motivation, when people do things for their own
reasons and not yours. That is lasting motivation.
Remember, the greatest motivator is belief. We have to inculcate in ourselves the belief
that we are responsible for our actions and behavior. When people accept responsibility,
everything improves: quality, productivity, relationships and teamwork.
A few steps to motivate others:

♦ Give recognition
♦ Give respect
♦ Make work interesting
♦ Be a good listener
♦ Throw a challenge
♦ Help but don't do for others what they should do for themselves

People do things for their own reasons, not yours. This is illustrated by a story about
Ralph Waldo Emerson. He and his son once were struggling to get a calf into the barn.
Both father and son were exhausted, pulling and pushing. A little girl was passing by and
she sweetly put her little finger into the calf's mouth and the calf lovingly followed her to
the barn.

ACTION PLAN

1. Develop a sense of pride through training.

2. Reward performance.

3. Set well-defined, clear goals.

4. Set high expectations.

4. Set clear, measurable benchmarks.

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