Page 5 - Flip Banks TG
P. 5

Overview






               Since the financial crisis of 2008 scandals have abounded in

               the banking and finance industry. These raise the question

               of who were these scandals perpetrated by, rogue

               executives, greedy individuals or was it a more sinister and

               deep-rooted, systemic process within the industry? (1)


               Given that:


                              “The strength of families, businesses, and society

                              at large is dependent on the ability to count on

                              others to “do the right thing.” Academic research

                              studies have shown that good ethics (specifically,

                              an environment of trust) lead to lower costs and

                              higher revenues and profits. Customers want to

                              do business with companies that have a good

                              reputation, and employees want to work for a

                              company that treats its employees and suppliers
                              fairly and honestly. While reputation deals with the

                              past, trust is an indicator of the future.”  (9)




               All too often people claim that they don’t trust the banks. By

               this they more often than not tend mean its management,

               not at branch level, but at headquarters.
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