Page 5 - Flip Banks TG
P. 5
Overview
Since the financial crisis of 2008 scandals have abounded in
the banking and finance industry. These raise the question
of who were these scandals perpetrated by, rogue
executives, greedy individuals or was it a more sinister and
deep-rooted, systemic process within the industry? (1)
Given that:
“The strength of families, businesses, and society
at large is dependent on the ability to count on
others to “do the right thing.” Academic research
studies have shown that good ethics (specifically,
an environment of trust) lead to lower costs and
higher revenues and profits. Customers want to
do business with companies that have a good
reputation, and employees want to work for a
company that treats its employees and suppliers
fairly and honestly. While reputation deals with the
past, trust is an indicator of the future.” (9)
All too often people claim that they don’t trust the banks. By
this they more often than not tend mean its management,
not at branch level, but at headquarters.