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THE ICE BREAKER CASE

               The following introductory, ice breaker business case study, takes
               between one and one - and - a half hours to complete with the class. It is
               an attempt to demystify the case method in the eyes of the students. It
               allows the lecturer to visually construct a solution drawing on the
               interpretation of each paragraph by the class but augmented by the
               lecturer. In addition, on student prompts, the lecturer constructs an
               analysis drawing on common diagnostic tools and their interpretation to
               aid the assessment of the company’s current and future competitive
               position.  Essentially, it is an attempt to read between the lines, to pick out
               the critical elements and build a solution that the students can take a
               measure of ownership from.

               Moreover, the process aims to enable students to construct their own
               solutions to future cases by applying the same questioning and
               relationship building steps without being mired in the all too rigorous
               application of accepted diagnostic tools advocated in their course
               literature. These tools should and must be adapted to circumstances
               existent in the case study under examination. In a sense the lecturer is
               trying to show by example and the process of questioning and adaptation
               that the mantra for students should be ‘don’t do as I say do as I do!’ both
               look, see and comprehend.

                   Learn by example but adapt where necessary.
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