Page 23 - Articles Written by JGJ EF DPS
P. 23

PARAGRAPH 2


               For years the company had been organized along functional lines, with
               directors in charge of finance, marketing, production, personnel,
               purchasing, engineering, and research and development.  In its growth,
               the company had expanded its product lines beyond its original product of
               Network Systems, Satellite Communications Systems, Network
               applications.  However, concern had arisen that its organization structure
               did not provide for profit responsibility below the office of the CEO, did not
               appear to fit the product or geographic dispersion of its businesses, and
               seemed rather to accentuate the "walls" impeding effective communication
               and coordination between the functional departments of marketing,
               finance, production, personnel and Research & Development;  there
               seems to be too many decisions that could not be made at any level lower
               than the CEO.


               Paragraph 2 allows the class to draw out elements of strategy, structure
               and growth and allows the lecturer to augment a number of the
               implications of these identified elements (Board 6).

               Asking the question about the type of growth implied in paragraph 2
               should lead to discussion about diversification and geographic growth and
               the advantages and problems associated with such.


               This paragraph also raises questions about responsibility and
               accountability and where they lie. The lecturer acting as the CEO and
               pointing the finger at a student and telling him that he is the marketing
               director and that he is fired because revenue has fallen by 10% should
               illicit from the student that it is not his fault rather it is productions fault as
               they failed to produce the products in time (Board 7). The lecturer then
               turning to another student and saying that she is the director for production
               and that she is fired will probably get a similar response from her in that it
               is not her fault but rather R&D’s as they have not produced new innovative
               products to sell and so it goes on with no director accepting responsibility
               for the fall in sales and revenue but blaming another director.


               Initiating a discussion on the appropriateness of the functional structure
               will lay the foundation for the actions subsequently taken by the CEO. It
               can be argued that the structure is late functional early divisional when,
               given its size, it ought to be multi-divisional. Consequently, structure does
               not support strategy
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