Page 7 - TSB G Case Study

small businesses and entrepreneurs right across the UK.
(3)

TSB website states that it is committed to:

“building a diverse bank, with a culture that is

inclusive of gender, race, disability, background, or

education – and a workforce that reflects the

diversity of the customers it serves. This

requirement is front and centre in all new

appointments, and TSB is looking to appoint its 15

new Relationship Managers in the first half of 2018

and with a strong gender split.” (3)

TSB’s attitude to its market and customers is typified by

its approach to small businesses which provide such an

important vehicle of economic growth in the economy. A

sector that many commentators felt had been neglected

by large high street banks especially those that had

received public funding.

“Small businesses need banking partners who want
actively to support them, with fresh thinking and

new services – to help reinvigorate local

communities and unlock the true potential of small

businesses in the UK.

TSB is bringing fresh thinking to the SME market and

creating fabulous opportunities for Relationship

Managers and Business Banking specialists to build

the bank that makes them feel proud and connects