Page 68 - Case Lab Case Analysis
P. 68
Blackthorn
summarised his
philosophy that
‘a business
without values is
a business at
risk.’
Moreover he
saw company
values as having
a pragmatic
place in the
business world precisely because of society’s fudge like fluidity.
For Blackthorn leadership was not simply power over others. True leadership in his
view, was an emotional relationship based on trust, the product of which was to
create power in those he lead.
Few organizations have the luxury of time to figure out what the right response
should be to an ethical crisis, particularly if the crisis is public rather than private.
When a crisis occurs in the public eye, the aggressive competitiveness of a
multiplicity of 24-hour media outlets makes it imperative that the manager’s first
response be the right one. Furthermore, whistleblowing is inevitable – secrets will
out.
