Page 14 - General Cases 1
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Diagram 3: Case Structure
At this point it is clear that the case study, whether long or
short, is a complex unstructured problem, set to address
specific issues, problems, topics and areas and eliciting a
level of analysis drawing on applied theory and tools of
analysis. So how does the user analyse a case study? The
answer is to systematise the process.
Normally, we would start by defining the issue(s) embedded
in the case study (See Diagram 4) and then identify the
problems associated with them. For many students, this can
prove problematical, as the words ‘issue(s)’ and ‘problem(s)’
are often seen and used, as interchangeable which is not
the case (See Diagram 4).

