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McDonald and Oates (2006) identified that
92% of the consumers understand that any
effort towards sustainability makes a
significant contribution. In the previous
decade itself, 61% consumers from UK
considered it important that tourism
organizations take into account environmental
issues. In the year 2003 around 87%
consumers from UK suggested that they look
for ―environmental info‖ of their travel
destination before the booking or at least
immediately after the booking (Miller 2003).
In the US too, companies exhibit social
reporting to strengthen consumer confidence
and in the year 1997 itself, 43% US
Companies ―produced a separate
environmental report‖ (Miller, 2011). The
Advertising Age Poll cited in Solomon (2013)
discusses the attributes, which are given
importance by the consumers while making
purchases. The poll notes that ―energy-
saving,‖ ―recyclable,‖ and ―socially
responsible‖ are among the Top 5 brand
attributes influencing consumers‘ purchases,
across all age groups from ages 18 to 69.
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