Page 170 - sustainable tourism-- Dr.Aya
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5/          SUSTAINABILITY                           AND


                                    CONSUMER BEHAVIOR:


                                    Consumers          have      a     pivotal      role      in

                                    strengthening  the  process  of  sustainable


                                    tourism and hence alongside the emergence of

                                    knowledge         around       sustainable        tourism,


                                    emerged  the  idea  of  ―Green  Consumerism.

                                    Green  Consumerism  can  be  defined  as


                                    "propelled by individuals who use the ―power

                                    of their purchase decision‖ to look for ways of


                                    protecting the world and their own selves. Info

                                    about  sustainability,  when  offered  by  a  firm


                                    positively influences a consumer‘s evaluation

                                    of  the  organization  as  well  as  purchase

                                    intention.  They  note  ―Consumers  indeed


                                    respond  strongly  to  info  about  firms‘

                                    sustainability orientations and strategies; they


                                    are  more  sensitive  to  statements  of  a

                                    company‘s  sustainability  virtues,  and  they


                                    react negatively to low sustainability‖ and they

                                    (consumers)  ―are  influenced  by  multiple


                                    dimensions  of  sustainability.‖  Research  also

                                    indicates that consumers, irrespective of their


                                    geographic  setting,  are  motivated  to  exhibit

                                    choices,       which        support        sustainability.



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