Page 4 - HMS -- Windward RFP -- updated 2017-04-19 1502

Why Choose HMS?

Please refer to appendices A and B at end of this document, which contain
information regarding HMS Management Functions and Services and HMS
Online Management Software System.

Professional – Accredited Company & Certified Staff
HMS is an Accredited Association Management Company (AAMC), one of only three in Georgia. One
requirement of the AAMC™ accreditation is 50% of the company’s managers must hold designations or
certifications. An AAMC ensures their staff have the skills, experience, and integrity to help
communities succeed. Its managers have advanced training and demonstrated commitment to the
industry. Every HMS manager is State Licensed and Certified by the National Board Certification for
Community Association Management (CMCA®). Professional consultation improves the quality of your
community.

Board, Officer, and Volunteer Education

HMS offers Board members formal and continuing education on all facets of Association operations.
Knowledge is the key to successful community operations and involvement.

Comprehensive Reporting
HMS provides online access to association records and reports. Additionally, HMS delivers to the Board
financials reports in the first week of the month, when they are current and useful.

Tailored Association Services
HMS offers a menu of services and allows the Board to select those that are needed. Pay only for those
services actually needed… add or remove services as volunteer availability changes.

Integrated Association Web Site
Members can access their account information, pay assessments, review association documents,
schedule tennis courts, and communicate with the Board. Members are well served and kept informed.

Integrated Banking Services
Members can pay assessments online using credit cards, electronic checks, or direct debit from their
bank account…. Reduces collections and improves member satisfaction. HMS manages Association
financial assets on-line… Timely cash management improves earnings and keeps cash earning interest.

Known Management Fees
HMS fees are flat monthly amounts. HMS does not have hidden administrative costs added to the
monthly fee. No “office supplies”, “office costs”, fax, telephone, invoices, checks or postage markups
like other management firms. NO hidden costs.

Satisfied Clients
In our most recent Client Satisfaction Survey, over 97% of the Board Members responding indicated
satisfaction with professional advice provided by HMS. Quality consultative management is necessary to
effectively manage your community.

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