Page 41 - BUKU KAIZEN JUN-DEC 2023 (1)
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GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : DR AMALINA, DR IZZAIDAH, DR FADIAH, KJ MAZIAH, KUP RAZLIZA
FACILITY :PHYSICIAN CLINIC
WHAT WAS THE PROBLEM?
Patient need to get TCA with one person in charge only
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
Each consultation room will have responsible nurse that will give TCA to all patient
BEFORE AFTER
WHAT WAS THE BENEFITS?
Easier for patient ,staff and doctors
able to finish consultation earlier
