Page 38 - BUKU KAIZEN JUN-DEC 2023 (1)
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GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : DR AMALINA, DR IZZAIDAH, DR FADIAH, KJ MAZIAH, SN RAZLIZA
FACILITY : PHYSICIAN CLINIC HTM
WHAT WAS THE PROBLEM
Different book for urgent TCA and follow up that lead overload patient during TCA
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
Only one book for urgent TCA and follow up
BEFORE AFTER
Two book available for appointment Only one book for all TCA, able to prevent overload patient
WHAT WAS THE BENEFITS?
Limitation case 45 /day
able to avoid overload patient
