Page 15 - Veranda Employee Newsletter

From the Desk of Quality Manager
RAPID-FIRE Building Quality Culture Across Veranda

ROUND Alageswaran

Quality Manager
Vision (Content Management)

To build a quality culture in Corporate DNA of Veranda from the state
of unconscious incompetence to unconscious competence across its people.

OFFICIAL Mission (objectives)

• Develop various quality gates in processes involved in content delivery to our customers
• Build strong, competent SPOCs across verticals and domains to drive quality framework

Ambika Varathkanth • Centralise Key Process Inputs (guides, templates, checklists, etc.) to standardise
processes involved in content delivery
• Involve everyone to contribute on awareness (WQD) and improvement (Kaizen) of
If you had to meet any historical figure and choose
him as your teammate, who would it be? Ambedkar. Because he fought the good fight, quality continuously
unencumbered by how difficult it seemed. • Create a workplace of Process dependency rather than a People dependency

What was your dream job when you were a kid? Abbreviations
Cop. Watched too many movies I guess :)

What is the best compliment that you’ve received from
someone in the office? When someone pointed out how blessed I was
to have my team.
Particularly, what’s the worst thing about working
from home?
Making my tea many times over in a day!

Which is the lie that you’ve frequently gotten away with?
“Sorry, I am just getting into a call...” :)

P ERSONAL

If trapped in a horror movie, who would be
the first one to die from your team?
Sorry Ambika, doubt I would have ever answered this
question. But definitely not during covid times.
According to you, what is the most
mind-numbingly dull movie ever made?
Lakshya in Hindi and Baba in Tamil (Sorry, Vineeth).

If you could switch your life with any fictional character, Quality Assurance Tree 1.0
who would it be?
Ram @ 96 We at Veranda Learning Solutions Content team have taken (in place) and planned (yet to
start) various initiatives to accomplish the Mission and to ensure Quality of deliverables
What is your “I wish I had started doing this earlier
in my life”? released to our internal and external customers.
Take fitness more seriously. I still haven’t!
Following diagram represents such initiatives from branches of Quality Assurance Tree 1.0
If you had the chance to go back and start again, which may grow further upon the acceleration to achieve the Vision through mission.
what age would you choose?
That rainy October afternoon several years ago, just
so I could propose to my wife all over again.
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