Page 5 - Pioneer Principles Magazine

OUR CORE VALUES

EXPLAINED:

DO THE RIGHT THING FOSTER A WARM, FAMILY

do the right thing RELATIONSHIP
We promise to always choose the harder "right" versus
the easier "wrong." We promise to do right by our team, family relationships
our community, and our customers. Our duty as a Pioneer Title Agency is proud to be a family-owned
company, is to act as a neutral third party and do the company, but we are even more proud that each of our
right thing for all parties involved. We hold all employees is considered "family." We encourage team
documents and monies as required by the purchase members to make their office their own home away from
contract and guarantee no funds or property will home and to establish relationships with one another.
change hands until all of the necessary terms and
conditions in the contract have been met. We promise to treat our team members as family. We
know with a tight bond, we will be stronger in the long
We strive to do the right thing in every situation. We run, because at Pioneer Title Agency, our people are our
promise to lead our industry by setting an example of future. That is why we take time to work hard AND play
honesty and hard work. When challenges come our way, hard. We promise to value our time together by
we ask ourselves, "Can we do it?" and if it is at all providing opportunities for us to gather, celebrate, and
possible, we deliver. get to know each other outside of the office.

We promise to do things differently. In the real estate Not only are we family internally, but we promise to
industry, it is common for decisions to be made based welcome each customer into this family too. We are
off of numbers– that is not the Pioneer Title Agency excited to welcome our customers into the Pioneer
way. We promise to have an approach that challenges family because we care deeply about protecting them.
the norm. We promise to put people before profit. We We understand purchasing, selling, or refinancing a
promise to approach our ideas with innovative thinking. home is an intimate process – and are honored to be a
We promise to do right by our customers, always. part of the transaction!

ASK YOURSELF: ASK YOURSELF:

“Can we do it?” How can I go above to do right by our How can I create a culture of family in my office? Am I
customers and team members? treating my customers how I would treat my family
members?