Page 3 - Samaritas Quality Report 2017

Quality Assurance and Performance Improvement Continued … Samaritas

In 2017, the Quality Steering team worked with
programs to make improvements in:
n Five Star Rating

n Training
n Financial goals, such as increasing census, or meeting
budget

n Improving well-being outcomes/impact, such as reducing
length of stay, staying in the least restrictive environment
or improving functioning
n Creating, improving or standardizing satisfaction
survey measures

The following report is a snapshot of outcomes for each of
the programs and for the 15,254 people served in 2017. It does
not represent all of the outcomes; however, it does provide good
information about areas where each program excelled over 2017
and areas where each program worked toward improvement.
Note: In 2017, we closed TRS, a program providing occupational
and physical therapy. In 2016, TRS worked with 4,412 of the
19,975 persons served by Samaritas. The closure accounts for
much of the decrease in the number we served in 2017.

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