Page 4 - Samaritas Quality Report 2017

Child and Family

Our Child and Family service area includes a diverse group Each program has separate outcomes, based on regulatory Child and Family
of programs. These include: Foster Care, Independent Living, requirements and improving the lives of those we serve. In
Youth Residential, New Americans (resettlement and employ- addition, each program administers satisfaction surveys to
ment), The Family Center, Community Center Saginaw, Samar- persons served and/or stakeholders.
itas House Heartline and several family preservation and behav-
ioral health programs.

Foster Care and Independent Living

Program Foster Care Outcomes Target 2017
Outcomes

We did not meet our target for 75% of children to be Children discharged to adoption 36% 72%
reunified with parent/guardian within 12 months. within 24 months.
In most instances the families had significant barri- Children reunified with
ers to overcome, such as substance abuse. The court parent/guardian within 12 months. 75% 68%
supported the extended reunification period.
Children had 2 or fewer 86% 96%
foster care placements.

Satisfaction surveys for foster parents are not anonymous in the target of 4.0 is a high expectation. Not only did the program
order to ensure that any concerns or praise are immediately dis- achieve a 3.9 satisfaction rating, but 73% of the surveys were
cussed with the appropriate staff. Birth parent and Supervised returned. Foster care staff continue to do an excellent job work-
Independent Living (SIL) surveys are anonymous. Because of ing with parents.
the non-voluntary nature of birth parents’ involvement, reaching

Satisfaction Foster Parent Birth Parent SIL Overall Rating
Surveys 4.6 3.9 4.8 4.4

Goal: 4.0 Satisfaction Rating.
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