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Educated LSBA receptionist and recorded message to which public
                                         can be directed to “Find Legal Help” site
                                         Created a Brochure for requesting an interpreter which the Supreme
                                         Court’s Office of Language Access is distributing to Clerks of Court.
                                            o  Develop and expand use of “Find Legal Help” site
                                                   ▪  Requested website analytics for Find Legal Help and
                                                       related pages in order to understand and increase user
                                                       traffic.
                                                   ▪  Updated FLH to include local domestic violence shelters
                                                       and hotlines and COVID-related resources and guides.
                                                   ▪  Added Civil Legal Navigator button on FLH
                                                   ▪  Educating community leaders in civil legal resource
                                                       desert areas on Find Legal Help and other ways to
                                                       connect people with civil legal services.
                                            o  Create new and maintain existing SRL resource centers
                                                (websites and help desks) and statewide uniform domestic
                                                forms
                                            o  Set up Google analytics in order to analyze traffic to LSBA-
                                                managed Judicial District Court self-help websites.
                                            o  SRL & Technology Committees are working on making forms
                                                automated and guided.
                                            o  SRL and Technology Committees are working with the
                                                Supreme Court’s Technology Commission on adopting uniform
                                                websites for each jurisdiction and a standardized process for
                                                adopting uniform forms.
                                            o  SRL and Technology Committees are working with Lagniappe
                                                Law Lab to transform the IFP form into an automated and
                                                guided experience with plain language instructions.
                                            o  SRL and Technology Committees prioritized forms most used
                                                by SRLs and is working with the Supreme Court’s Technology
                                                Commission on developing and automating.
                                            o  Develop and expand membership of online modest means
                                                directory
                                                   ▪  Hosted three free CLEs to attorney members of the
                                                       Modest Means Directory. Increased the number of
                                                       attorneys listed on the Directory by 15.
                                                   ▪  Presented to Washington Parish Bar Association to
                                                       encourage participation in the Modest Means Online
                                                       Directory.
                                                   ▪  Directory nominated for Louis M. Brown Award.
                                                   ▪  Attorneys listed now increased to 70, with 6700 total


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