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Conference on how the FLA site can be used to
increase access to justice and presented the site’s
statistics from the past two years as a case study in
what the legal aid community has learned

• Facilitated Entergy’s second LA.FreeLegalAnswers.org
clinic on October 22 where Entergy attorneys came
nd
together for two hours to answer questions posted to the
FLA site.
• Hosted a virtual training for CenturyLink corporate
counsel on June 30, 2020 to show the ins and outs of
the site.
• Plan to incorporate LA.FreeLegalAnswers.org into this
year’s Virtual Lawyers and Libraries Program.
• In response to COVID-19, raised the income guidelines
from 250% of Federal Poverty guidelines to within 400%
and less than $10,000 in assets to under $500,000. This
was in line with several other state’s sites and the LSBA
Online Modest Means Directory’s income guidelines.
• Updated the site’s training resources with relevant legal
trainings on divorce and FEMA applications and
appeals.
• Calculated year end statistics for 2020: 1,043 questions
submitted to the site, 818 of those answered (answer
rate of 78%), and 779 clients served. This represents a
53% increase in questions to the site.
o Certified as Provider for “CLE for Pro Bono”
Certification allows for LSBA program volunteers to obtain CLE
credit for volunteer work
ATJ Staff will participate in the 2021 YLD Seminar to present
the CLE titled, “Louisiana’s Pro Bono Network and you.” The
CLE will feature all the pro bono programs throughout the state

and highlight the most important reasons to volunteer.
o Create Pro Bono CLE template to foster a culture of PB
representation
o Facilitate education on volunteer portal of statewide case mgt
system
Pro Bono Subcommittee presented a CLE on the use of the
volunteer PBI (Private Bar Involvement) Portal, of the statewide
case management system that will facilitate engagement of pro
bono volunteers.
o Coordinate ATJ Distinguished Pro Bono Fellowship Program

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