Page 36 - LRCC September FOCUS 2023
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MEMBERS ON THE MOVE                                                  FOCUS MAGAZINE  |  SEPTEMBER 2023



        RN, was named a DAISY honoree        lauded for their quick response to    range of healthcare organizations
        after receiving a heartfelt          the shootings and leading-edge        and recognizes clinicians in key
        nomination from a patient who        efforts to save the five remaining    clinical areas. NCQA’s HEDIS® is
        said Cooper took time to listen,     victims. Dr. Martin was specifically   the most widely used performance
        “calmed my nerves and answered       cited for his honest and emotional    measurement tool in healthcare.
        all my questions.” It was a busy     update to the public, which
        surgical day, but Cooper “cared to   included breaking down in tears
        listen to me rattle on and on.”      after a marathon night of treating
                                             the victims.
        Sparrow Carson Hospital has
        recognized a surgical services       Peckham has been Certified™ by
        nurse cited by numerous patients     Great Place to Work® for the ninth
        for the compassionate care she       consecutive year. This prestigious
        provides. Lynnette Kane, RN, was     award is based entirely on current
        nominated by nine patients for her   employees’ feedback about their
        quality of care, compassion, and     Peckham work experience. This
        the highly effective communication   year, 83% of employees said
        she provides surgical patients.      Peckham is a great place to work –
        One of the nominations noted,        compared to an average of 57% of
        “Lynnette definitely knows her job   employees at other U.S. companies.
        and how to treat patients. She was
        so kind and quick to get anything    Congratulations to the following
        I needed. I didn’t have to ask her   Lansing Regional Chamber
        many questions, as she went over     members for their recognition in
        everything so thoroughly with me.”   the 2023 Crain’s Detroit Business     McLaren is working toward
                                             Notable Leaders in Energy: Tonya      ensuring that no matter the
        DISTINCTIONS                         Berry, senior vice president of       reason for the visit, every patient’s
                                             transformation and engineering,       experience is a positive one. One
        Lansing Community College’s          Consumers Energy; Heather             way they are working toward this
        Annual Comprehensive Financial       Shawa, CFO, Lansing Board of          goal is having Chief Experience
        Report for the fiscal year ended     Water & Light; Brian Slocum,          Officer Lynn Griffor certified as a
        June 30, 2022 and qualified for      senior vice president and COO,        patient experience professional.
        a Certificate of Achievement         ITC Holdings; Rob Threlkeld,          As a certified patient experience
        for Excellence in Financial          director of global energy strategy,   professional, Griffor joins a group
        Reporting from the Government        General Motors; and Tony              of 1,400 healthcare leaders around
        Finance Officers Association         Tomczak, vice president electric      the globe committed to ensuring
        (GFOA). According to the GFOA,       sales & marketing, DTE Energy.        the patient experience movement
        the certificate is the highest       Notable Leaders in Energy are         continues to excel and evolve.
        form of recognition in the area      standout professionals developing
        of governmental accounting           new strategies to improve                              Martin
        and financial reporting, and its     environmental sustainability,                          Commercial
        attainment represents a significant   educate future leaders and create                     Properties is
        accomplishment.                      innovative products and services                       pleased to share
                                             for utility, automotive, construction                  that Thomas
                          E.W. Sparrow       and other industries in Michigan                       Jamieson
                          Hospital’s chief   and around the globe.                                  has earned
                          medical officer                                                           the coveted
                          has been named     Physicians Health Plan                                 SIOR (Society
                          one of Crain’s     announced it has achieved full        Jamieson         of Industrial
                          Detroit Business’   accreditation through NCQA Health                     and Office
                          2023 Healthcare    Plan Accreditation for both the       REALTORS®) designation as
                          Heroes for his     Commercial HMO/POS plan as well       an Office Specialist. Jamieson
                          leadership after   as the Exchange HMO plan. The         joins an elite group of only
                          the Michigan       National Committee for Quality        3,700 professionals worldwide
        Martin
                          State University   Assurance (NCQA) is a private,        who are regarded as the most
        student shootings in February.       nonprofit organization dedicated to   knowledgeable and experienced
        Denny Martin, D.O., and the highly   improving healthcare quality. NCQA    brokerage practitioners.
        skilled Sparrow trauma team were     Accredits and Certifies a wide

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