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Mainstay: Response to Tender | Project Acanthus - Part Two
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Sarah Hammond (AssocRICS, MIRPM)
Customer Service and Communications Director
Sarah began her career in property management in 2001 having held roles from Property Assistant through to Regional Director. She has developed extensive knowledge of the industry through her management of property portfolios and leading operational teams. She joined Mainstay in 2014 and leads on our marketing and customer service strategy while also taking responsibility for key account management. Sarah is passionate about customer experience and building relationships; understanding the importance of empowering our teams to deliver this.
Stephen Richards (MRICS, CIHCM, MIRPM) Director, Surveying, Portfolio & Commercial Management
Stephen’s career has included roles as a Housing Manager for Birmingham City Council, a Senior Surveyor at Grimley
JR Eve and DTZ, specialising in commercial property management, and at CBRE where he was an Associate Director in the management of commercial property portfolios. He returned to residential property management, with Lambert Smith Hampton in 1998 as Director for management of two significant residential property portfolios and in 2006 he was promoted to Head of Commercial and Residential Property Management. In 2013 he joined Mainstay as Director with specific responsibility for Portfolio & Asset Management, using his wealth of portfolio & asset management experience in both residential and commercial property sectors.
Christopher Finch (MRICS)
Head of Commercial Property Management
Christopher is a qualified Chartered Surveyor and has a solid background in both Estates and Property Management. Chris is also a registered valuer.
His estates and property management experience has been gained in both private practice as well as the public and quasi-public sector. He has amassed considerable experience in managing all type of property assets including office and retail portfolios, airports, and
council buildings.
His experience covers lease and service charge management, rent reviews and lease renewals, land acquisitions and RICS Red Book valuations.
Chris reports into Stephen Richards who is the Executive Director responsible for both Commercial Property Management and Building Surveying.