Page 2 - White City Living - Proposal
P. 2
Contents
Executive Summary
3 Scope of Services 22
Development Overview
Site Visit
Management Strategy 6 Regeneration Approach 8
Management Proposal Fees 9
White City Living Operations team 10
Proposed Management Team 11
Our Unique Approach 12
Exceptional Customer Experience 14 Brand Standards 15 Developing an Authentic Community 16 Case Study – West 3 18 Operational Excellence 20
4 4 Mechanical and Electrical Equipment 24
5 Tendering of Maintenance Contracts 25
Major Works (including cyclical
repairs / replacement) 25
Capital Expenditure (CAPEX) Strategy and Reserve Fund Collection 26
Customer Portal 27 Data Protection 27 Conclusion 28
Additional Case Studies 29
Glasshouse Gardens 30 Elephant Park 32
2
